Restaurant Assistant Manager

Sonny's BBQ; Lakeland (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Monthly Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401K - W/ 4% Matching

Manager Meals

Vacation Benefit

Job summary

ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, is seeking a results-driven restaurant manager to lead daily operations in Lakeland, FL and deliver the guest experience our guests expect. As a manager you will hire and train staff, schedule, maintain a safe, welcoming atmosphere, and set performance benchmarks to ensure smooth shifts.

Expect 45–50 hour weeks with higher demand at times. This role includes monthly bonuses, PTO, health/dental/vision insurance, 401K with 4% match, manager meals

Qualifications

• Two years of restaurant management experience.
• Ability to read and speak English; communicate with staff and guests.
• Strong interpersonal and time-management skills.
• Proficient with Microsoft Office programs.
• Willingness to work 45–50 hours per week and peak-season hours.

Responsibilities

• Hire, train and develop hourly team members; schedule and evaluate.
• Maintain a safe, professional, and engaging atmosphere.
• Be the go-to resource for hourly staff and address their needs daily.
• Set benchmarks and expectations to ensure smooth shifts.
• Oversee staff performance with follow-up and communication.
• Respond to immediate store needs and guest requests.
• Ensure exceptional service and a memorable guest experience.
• Enforce store policies and programs to keep Sonny’s a great place to work.
• Perform other duties as assigned.

Skills

Interpersonal skills

Time management

English proficiency

Effective communication

Mathematical skills

Tools

Microsoft Office

Job description

Description

Are you looking for a great place to work and build a long-lasting management career?

You’ve found the right place! At ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, we believe our people—especially our managers—are the key to our success!

Managers receive the following benefits:

• Monthly Bonuses


• Paid Time Off


• Health Insurance


• Dental Insurance


• Vision Insurance


• 401K - W/ 4% Matching


• Manager Meals


• Vacation Benefit – We’ll give you $2,500 a year to take your dream vacation! (Must be in management for one year.)

Essential Duties

Our managers are tasked with running the Operations to ensure that our guests get that one of a kind experience that they have come to know and expect at each and every Sonny’s location. More specifically managers:

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.


• Ensure that our restaurants have safe, professional, and engaging atmosphere.


• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!


• Provide clear benchmarks and expectations to hourly team members so that each shift runs smoothly.


• Oversee and ensure all hourly team members’ performance is meeting company expectations through constant follow-up and communication.


• Respond to immediate store needs


• Ensure every guest receives exceptional service and a memorable experience.


• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!)


• Ability to work at least 45 hours per week


• Report information to General Manager through plans of action, AOR’s, goals, etc.


• Performs other duties as assigned.


• Must have the flexibility to work a 50-hour workweek, with the understanding that during peak seasons or business needs, additional hours may be required.

Required Skills and Experience

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restaurant employees.


• At least two years restaurant management experience


• Excellent interpersonal skills.


• Strong time management skills.


• Solid reading, writing, and mathematical skills


• Proficient in using computers to include use of the Microsoft Office programs.

Physical Demands and Work Environment (so you know what you are getting into)

• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.