Restaurant Assistant Manager

Fazoli's; Kokomo (IN); On-site; USD 44,000 - 60,000; Full time

Job summary

Fazoli's in Kokomo, IN is seeking an Assistant Manager to oversee shifts and support the General Manager in achieving restaurant goals. You will lead the team, uphold standards, and drive guest satisfaction through effective People, Sales, and Profit execution.

External candidates need 1 year of Assistant Manager experience; internal candidates need 6 months as a Fazoli’s Associate Trainer. All applicants must complete Fazoli’s training and ServSafe, and be available at least 30 hours per week

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Minimum age 18 years.
• External candidates: at least 1 year of Assistant Manager experience; fast casual/quick service experience preferred but not required.
• Internal candidates: 6 months as Fazoli's Associate Trainer, recommended by GM; development readiness checklist completed.
• All candidates: must complete Fazoli's training and ServSafe.
• Must be available a minimum of 30 hours per week (leave of absence possible).
• Must submit to routine background, motor vehicle report, and reference checks.

Responsibilities

• Supervise, direct, and control assigned shifts by established policies, procedures, and standards.
• Participates in discussions and decisions affecting assigned Fazoli’s Restaurant and supports GM goals.
• Build professional business relationships and partnerships within the community; drive in-house and off-premises sales.
• Assists in managing operations to maximize sales, profit, and safety; minimize waste and loss.
• Contribute to People development and bench strength through succession planning and team leadership.

Skills

Effective communication

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Job Summary

Supervises, directs, and controls assigned shifts by established policies, procedures, and standards. Participates in discussions and decisions affecting assigned restaurants and supports the goals, plans, and priorities of the General Manager. The Assistant Manager is accountable for the successful operation, growth, and prosperity of an assigned Fazoli’s Restaurant through the execution of People.Sales.Profit.

People

Assists the General Manager in developing the restaurant team succession and bench strength using the company’s internal development processes to ensure operational standards and team performance.

Sales

Works directly with the General Manager in building professional business relationships and partnerships within the community. Seeks to build in-house and off-premises sales executing approved marketing plans and operations under the direction of the General Manager.

Profit

Assists the General Manager with impeccable integrity by maintaining, utilizing, and enforcing effective management practices, policies, controls, tools, and systems that enhance efficiency and productivity, minimize waste and loss, and promote a safe, secure work environment for Guests, Team Members and Investors alike.

Attributes Of Success

• Ability to communicate effectively, both verbally and in writing, to an array of diverse internal and external clients. Ability to listen effectively, process information quickly and accurately, and transfer knowledge in a variety of settings, including one-on-one, small groups, and meetings. Ability to get things done with and through other people.
• Assist the General Manager with planning and implementation of multiple strategies and tasks simultaneously while directed by the General Manager. For example: required checklists, daily line checks, and routine maintenance.
• Self-driven with the ability to work independently and alongside the management team to execute ideas to combat risks and enhance opportunities.
• Possess basic computer skills.
• Possesses an entrepreneurial spirit, competitive nature, and contagious enthusiasm that drive team performance to achieve desired results.

The above statements are intended to describe the general nature, type, and level of work being performed by the Employee(s) functioning in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified nor should they be construed as limiting the Company’s right to modify the duties of the job.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Minimum Age: 18 years of age.

Experience And Training

• External Candidates: Minimum 1-year previous Assistant Manager experience required. Fast casual/quick service experience preferred, but not required.
• Internal Candidates: 6 months of experience as a successful Fazoli’s Associate Trainer on the recommendation of your current General Manager. Development readiness checklist completed.
• All Candidates: Must complete all required Fazoli’s training and certifications including SERV Safe.
• Must be available a minimum of 30 hours per week, unless you are enrolled in school. A leave of absence request will be required.
• Must submit to a routine and periodic background, motor vehicle report, and reference checking processes.

Work Conditions

The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential function of this job with or without reasonable accommodation. The work is typically performed in a restaurant environment, with moderate noise. While performing the duties of this job, the team member is regularly required to stand, walk, sit, bend, and talk and/or hear. Team members frequently are required to use their hands to finger, handle, or feel and reach with hands and arms. Team members must regularly lift and/or move up to 50 pounds. Hazards: The hazards are only those present in a normal restaurant setting or while traveling by car on Company business.