Restaurant Assistant Manager

Dunkin'; Cleveland (OH); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health/Dental/Vision programs

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn the business from the ground up

Job summary

Dunkin' is hiring a Restaurant Assistant Manager to lead a fast-paced, growing restaurant in the Cleveland metro area. The role offers growth within a family-like environment and opportunities to learn the business from the ground up.

Responsibilities include recruiting, training, and coaching a 5-star team, improving guest satisfaction, and assisting the GM in daily operations to maintain safety and quality. This is a full-time on-site role with competitive wages.

Qualifications

• High School diploma or GED (preferred).
• One or more years management experience.
• Open/ flexible work availability.
• Demonstrated ability to lead and manage in a fast-paced environment.
• Good problem solving and decision making.

Responsibilities

• Cultivate a 5-star team environment by recruiting, hiring, training, coaching, and counseling team members; set expectations.
• Achieve results by improving production, productivity, quality, and guest service; resolve problems and identify trends.
• Assist the Restaurant General Manager in all areas of restaurant operations and maintain guest satisfaction.
• Delight guests by exceeding expectations and providing a 5-star experience.

Skills

Leadership

Team management

Guest service

Problem solving

Decision making

Communication

Education

High School diploma or GED

Job description

At Dunkin', we are not just an employer--we're a family. We invest our all into our Restaurant Assistant Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.

We are a fast growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us.

Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!

Now Hiring Friendly Restaurant Assistant Managers - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization.

We Offer:

• Competitive wages (depending on experience)
• Health/Dental/Vision Programs
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities Include:

• Cultivate a 5-star team environment by recruiting, hiring, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Assist the Restaurant General Manager in all areas of restaurant operations. Restaurant Assistant Managers help with maintaining a clean and food safe environment for our guest and our team members, help with ensuring 100% guest satisfaction, and help with managing controllable cost to maintain a profitable restaurant.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications:

• High School diploma or GED (preferred)
• One or more years management experience
• Open/ flexible work availability
• Demonstrated ability to help lead and manage the restaurant in a fast-paced, dynamic environment
• Good with problem solving and decision making