Restaurant Assistant Manager

Huddle House; Cape Girardeau (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Join Huddle House as an Assistant Manager where you will oversee staff performance and ensure customer satisfaction. This role emphasizes a commitment to excellent service and requires 2-3 years of experience in the restaurant industry, along with ServSafe certification. Be part of a unique team dedicated to bringing friends and families together over delicious food.

Qualifications

• 2-3 years of experience in daily restaurant operations.
• Current ServSafe Certification.
• Ability to effectively communicate with all associates.

Responsibilities

• Overseeing restaurant staff performance and customer satisfaction.
• Managing HR functions, including employee relations issues.
• Completing daily paperwork to ensure profitability.

Skills

Communication

Teamwork

Customer Satisfaction

Job description

Join to apply for the Restaurant Assistant Manager role at Huddle House

1 day ago Be among the first 25 applicants

Join to apply for the Restaurant Assistant Manager role at Huddle House

Get AI-powered advice on this job and more exclusive features.

HUDDLE HOUSE Is a Unique Member Of The Communities It Serves. The Bonds Created Between Our Team Members And Our Customers Are Unlike Those Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

JOB SUMMARY

The Assistant Manager will be responsible for overseeing restaurant staff performance, ensuring each customer is completely satisfied during their dining experience. The incumbent will be responsible for setting an example by placing guests as the highest priority and role modeling exceptional guest service. This person will be expected to spot opportunities to improve the business and effectively communicate with the management team.

RESPONSIBILITIES

• Ensure that each customer is completely satisfied during their visit
• Handle guest complaints with genuine concern and empathy
• Manage the HR function at the unit level for the team, including employee relations issues, recommendations for hiring and termination, and training
• Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit
• Meet or exceed budgets while focusing cost of goods sold and EBITDA
• Maintain the highest standards of cleanliness and sanitation in your unit at all times
• Create budgeted staffing schedules with the General Manager
• Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit
• Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales
• Enforce all brands standards, company policies and procedures
• Assist the General Manager in ensuring that all new hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
• Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
• Notify the General Manager or District Manager of any hurdles to your success
  
  

QUALIFICATIONS

• 2-3 years of experience in daily restaurant operations
• Ability to communicate effectively with all hourly associates
• Ability to cover all shifts during the normal operation of the unit
• Previous restaurant experience required
• Current ServSafe Certification
  
  

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun
  
  

HUDDLE HOUSE Is a Unique Member Of The Communities It Serves. The Bonds Created Between Our Team Members And Our Customers Are Unlike Those Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

Referrals increase your chances of interviewing at Huddle House by 2x

Get notified about new Assistant Restaurant Manager jobs in Cape Girardeau, MO.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T0992)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.