Restaurant and Bakery Service Manager

Ascent Hospitality Management; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A renowned hospitality company is seeking a qualified individual to assist in restaurant management. This role involves ensuring guest satisfaction, managing staff, and maintaining quality operations. Ideal candidates should have managerial experience in the food service industry. The position offers an opportunity to grow within a successful and supportive work environment.

Qualifications

• 1-2 years’ managerial experience preferred, ideally in the food service industry.
• Ability to manage multiple tasks and work under pressure.
• Experience in training and managing staff.

Responsibilities

• Assist the General Manager in restaurant operations to achieve sales goals.
• Ensure compliance with food safety and sanitation standards.
• Conduct staffing and personnel activities.

Skills

Leadership

Time Management

Communication

Decision Making

Education

High school diploma

Some college or degree preferred

Job description

Overview

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. You’ll be responsible for making special days memorable and everyday meals something extraordinary. If you want to work and grow with a company that has a proven track record of success and a commitment to its employees, you are in the right place. We respect one another for our talent, creativity and individual differences, and we bring our greatest strengths to achieve success as a team.

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit.

SUMMARY OF POSITION

SUMMARY OF POSITION

Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provides direction for restaurant staff to ensure maximum guest satisfaction and a quality work environment by ensuring execution of all employee duties.

REPORTING RELATIONSHIPS

• Reports: Directly to General Manager
• Internal: Extensive contacts with all levels of store personnel as well as all home office departments
• External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools

LEADERSHIP ABILITIES

• Demonstrates principled actions, uses sound judgment and follows through on commitments
• Anticipates problems and issues and makes timely and sound decisions
• Demonstrates a passion and working knowledge of food, liquor, beer and wine
• Leads by example and maintains a guest first focus
• Sets and shares goals with team, monitors and tracks progress
• Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement
• Clarifies roles, responsibilities, priorities and expectations

POSITION ACTIVITIES AND TASKS

• Assists the General Manager in planning and analyzing administration and operations manpower
• Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to established procedures, performance standards, and local health department regulations
• Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant
• Ensures the unit’s compliance to productivity and service standards with a sufficient number of well-trained and productive employees
• Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements
• Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application
• Conducts employment activities including staffing, training, and conducting performance reviews with all dining room personnel, and recommends salary increases and issuing employee work histories
• Ensures accurate financial data including payroll, cash and receipts, productivity, food costs, and operating expenses, and serves as the point of contact for system breakdowns and deficiencies
• Attends unit management meetings and makes presentations as requested; responsible for meeting established objectives during periods of supervision
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
• Ensures thorough training and development of non-exempt personnel directly supervised

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS

• Extensive standing and walking for up to 8 hours
• Must be able to see at a distance and near, distinguish shapes and use peripheral vision to avoid hazards
• Must be able to communicate clearly
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 2.5–3 feet
• Must have high mobility/flexibility in space provided
• Must have time management skills
• Must be able to read, write and perform basic calculations
• Must be able to use fingers to write, slice, chop and operate equipment
• Must be able to fit through openings 30 inches wide
• Must be able to work irregular hours under heavy pressure during busy times
• Bending, reaching, walking
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
• Lifting up to 50 pounds
• Exposure to dish and cleaning chemicals

SUPERVISION RECEIVED

Receives direction and training from Regional Manager as to the specific procedures and assignments.

EDUCATION LEVEL REQUIRED

High school diploma; some college or degree preferred.

EXPERIENCE REQUIRED

1–2 years’ managerial experience preferred, preferably in the food service industry

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success, has an unmatched commitment to its employees and offers the best in the industry, you are in the right place!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.