Response Team-Outreach Advocate On-Call - Circle Program

Sycamores; Los Angeles (CA); On-site; USD 96,432,000 - 97,424,000; Full time

Job summary

Sycamores in Pacoima, CA seeks a Response Team-Outreach Advocate on-call for the Circle Program. The role supports 24/7 non-armed crisis outreach, engaging unhoused individuals and connecting them to housing, mental health, medical, and substance-use services.

The position requires bilingual Spanish fluency, minimum one year of street outreach experience, a valid driver's license, and a strong commitment to recovery.

Qualifications

• Must be at least 18 years old.
• At least one year of street outreach experience with unhoused individuals.
• Bilingual Spanish fluency required.
• Must have driving license and auto insurance; driving is an essential function.

Responsibilities

• Provide stabilization interventions and on-scene crisis consultation to consumers.
• Engage with clients to assess needs and connect them to housing, mental health, medical, and substance abuse services.
• Coordinate referrals from LAPD divisions and respond using agency vehicle.
• Advocate for client voice and self-determination in planning and evaluation of services.

Skills

Bilingual Spanish fluency

Street outreach

Driving

Education

High school diploma or equivalent

Job description

Response Team-Outreach Advocate On-Call - Circle Program

Pacoima 2, 12510 Van Nuys Boulevard, Suite 201, Pacoima, California, United States of America

Job Description

Posted Tuesday, August 18, 2026 at 10:00 AM

JOB SUMMARY: Sycamores is a contracted provider with The City of Los Angeles, Mayor's Office of Community Safety, to operate the CIRCLE program, which stands for Crisis and Incident Response through Community-led Engagement, throughout the San Fernando Valley. This is a 24/7 unarmed response program that deploys trained teams to address non-urgent LAPD calls related to unhoused individuals.

CIRCLE aims to create positive outcomes for unhoused individuals through rapport-building and connections to services and provide LAPD officers with more time to focus on traditional law enforcement efforts. For consumers that are evaluated to need more intensive and immediate support, CIRCLE is integrated with the Los Angeles County Department of Mental Health (LACDMH) network of Field Intervention Teams (FIT), which is the County’s behavioral health crisis responder system served by Mobile Crisis Outreach Teams (MCOT) and Psychiatric Mobile Response Teams (PMRT), who can provide an in person assessment to determine if psychiatric hospitalization is necessary.

The CIRCLE Response Team Outreach Advocate is partnered with a Response Team Supervisor, who jointly will provide outreach and engagement to persons in need within the San Fernando Valley. The “team” will additionally respond to referrals from three Los Angeles Police Departments (Van Nuys, Mission, and Foothill) and will utilize the agency vehicle to respond to a community member in need. The Response Team Outreach Advocate is also responsible for providing stabilization interventions, advocating for client voice and choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services. The Response Team Outreach Advocate will provide on-scene consultation to consumers regarding community resources, crisis intervention, and available community services i.e., housing, mental health services, medical treatment, and substance abuse services.

Starting Pay Range:

$33.80 - $34per hour (starting pay will be based on previous work experience and educational background.)

Shift Hours: We are seeking availability for full program coverage during our core operating hours. Candidates must be available Monday through Friday, from 6:00 AM to 6:00 PM.

JOB QUALIFICATIONS

• Be at least 18 years of age.
• Possess a high school diploma or equivalent degree.
• At least one year of job-related experience conducting street outreach to persons experiencing homelessness and preferably has previous lived experience in homelessness, substance abuse, or criminal justice involvement.
• Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver, or family member of a consumer. If the lived experience includes a history of substance use, a minimum of two (2) years of continuous sobriety prior to the date of employment is required, and ongoing sobriety must be maintained throughout the duration of employment.
• Be willing to share their lived experience.
• Have a strong dedication to recovery.
• Agree, in writing, to adhere to the Code of Ethics.
• BILINGUAL SPANISH FLUENCY REQUIRED
• As this position requires the driving of company vehicles for crisis intervention, including the provision of urgent or emergency services, driving is an essential function of this position. Candidate qualifications therefore include:
• Acceptable driving record as determined Agency policy.
• Proof of auto insurance meeting minimum coverage requirements.

PHYSICAL DEMANDS

• The ability to physically manage and/or de-escalate consumers/residents.
• Frequent driving in the community with consumers.
• Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
• Reaching at or above shoulder level may be necessary.
• Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
• Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
• Requires physical presence in the office during shift.
• Ability to practice physical intervention for safety of consumers according to training and policy.
• Ability to operate a motor vehicle.

All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.

Pacoima 2, 12510 Van Nuys Boulevard, Suite 201, Pacoima, California, United States of America