Response Officer I (Overnight) - Enterprise Physical Operations

Washington University in St. Louis; St. Louis (MO); On-site; USD 26,573 - 41,204; Full time

Benefits offered by this job

Up to 22 days of vacation

Competitive health insurance packages

Free Metro transit U-Pass

Defined contribution retirement savings plan

Job summary

Washington University in St. Louis is looking for a dedicated Campus Security Officer who will respond to both emergency and non-emergency incidents across the campus. This role emphasizes building safety, incident reporting, and collaboration with various departments to ensure a secure environment.

The ideal candidate will have effective communication skills and must complete extensive safety training. A high school diploma is required, while a bachelor’s in Criminal Justice is preferred.

The position offers a starting hourly wage between $19.29 and $29.91, depending on qualifications, and includes competitive health benefits and employee wellness programs.

Qualifications

• High school diploma or equivalent certification required.
• Bachelor’s degree in Criminal Justice preferred.
• 1 year as an officer in an academic or professional environment.

Responsibilities

• Respond to emergency and non-emergency incidents on campus.
• Conduct building checks to identify safety hazards.
• Provide follow-up support for incidents as necessary.

Skills

Computer Literacy

Customer Service

Handcuffing

Law Enforcement Training

Military Training

Oral Communications

Organizational Commitment

Professional Integrity

Teamwork

Working Independently

Written Communication

Education

High school diploma or equivalent certification

Bachelor’s degree in Criminal Justice

Job description

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by the PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture of collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission‑driven environments that support our students, faculty, staff, patients, researchers, and community partners.

Principal Duties & Responsibilities

• Respond and react as a team member to emergency and non‑emergency incidents (medical, law enforcement, injury/accident, etc.) on campus. Take action or document safety and security issues, provide emergency management support during larger‑scale incidents, and patrol the University properties when not on assignment.
• Receive and compile information for incident reports and conduct initial and follow‑up investigations, as directed by an RO II or Lead Officer.
• Conduct building checks, including access control devices and door locks, proactively identifying potential safety or security hazards and using problem‑solving skills to resolve items found.
• Provide necessary follow‑up (transportation to the medical facility, notification of proper authorities, and other coordination) for faculty, staff, students, and visitors after immediate resolution of an incident.
• Assist Medical Center personnel and visitors with directions, provide escorts when requested, and partner with assigned geographical areas to resolve multi‑department issues.
• May serve as an instructor for skills training and certifications.
• Takes possession of found property, attempts to locate the owner, and secures property according to established procedure.
• Enforces parking regulations and supports the Transportation Office as needed.
• Performs other duties as assigned.

Working Conditions

• Normal office environment.
• Requires extensive safety training.
• Exposure to blood‑borne pathogens, chemicals, animals, and patient care setting.
• Requires protective devices.
• Occasional lifting (25–50 lbs.) and alternate work schedule (on‑call, shifts, evening, weekends).

Physical Effort

• Sitting at a desk or table.
• Standing or walking.
• Running or climbing.
• Bending, crouching, and stooping.
• Repetitive wrist, hand, or finger movement.
• Ability to move to on‑ and off‑campus locations.
• Exposure to dust, dirt, grease, or other disagreeable elements.

Equipment

• Operate motor vehicle.

Education & Qualifications

Required: High school diploma or equivalent certification, or a combination of education and/or experience.

Preferred: Bachelor’s degree in Criminal Justice.

Certifications & Licenses

• St. Louis Metropolitan Security License (within 30 days of hire).
• Must maintain a Missouri Class E or Illinois Class D Driver’s license within 30 days of hire.
• Certification for Taser, OC Spray, Collapsible Baton, and Handcuffs.
• Crisis Intervention Team (CIT) – CIT International.
• Emergency Medical Technician – Basic (EMT‑B) – Missouri Department of Health & Senior Services.

Experience

• Officer in an academic or other professional environment (1 year).
• Security Officer in a professional security organization (2 years).

Skills

• Computer Literacy, Customer Service, Handcuffing, Law Enforcement Training, Military Training, Oral Communications, Organizational Commitment, Professional Integrity, Teamwork, Working Independently, Written Communication.

Grade

G07‑H

Salary Range

$19.29 – $29.91 per hour

Benefits

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U‑Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan with university contribution starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, and access to dietitians.

Family

• Four weeks of caregiver leave to bond with a new child and family care resources for ongoing childcare needs.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.