Responsable de Instalación y Operaciones

QC Signs & Graphics; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Profit sharing

Bonus based on performance

Free food & snacks

Job summary

QC Signs & Graphics in Charlotte, NC is seeking an experienced Installation & Operations Manager to lead our installation team and oversee day-to-day sign installation operations. This is a hands-on, working manager role that emphasizes planning, training, safety, and quality, with a strong focus on getting jobs done right the first time.

The ideal candidate combines sign-installation expertise with leadership, organization, and communication skills, and is capable of coordinating with Project

Qualifications

• 3+ years of sign installation experience.
• Leadership/supervisory experience strongly preferred.
• Experience with commercial signage, vinyl graphics and vehicle wraps.
• Basic electrical/LED signage experience.

Responsibilities

• Manage the daily installation schedule, crews, workload, equipment, and resources.
• Review upcoming projects and ensure crews are prepared with the correct signs, materials, tools, equipment, measurements, and instructions.
• Install and oversee channel letters, pan signs, monument signs, post-and-panel signs, interior signage, vinyl graphics, and vehicle wraps.
• Perform/oversee basic electrical sign work, including LED connections.
• Conduct accurate site surveys, measurements, photos, and installation assessments.
• Operate bucket trucks, boom lifts, scissor lifts, ladders, and related equipment.
• Train and cross-train installers and establish ongoing skill-development goals.
• Enforce company safety, quality, and installation standards.
• Perform final quality checks and ensure installations meet work orders and approved specifications.
• Reduce installation mistakes, reprints, remakes, callbacks, and unnecessary go-backs.
• Coordinate closely with Project Managers and Production to keep projects moving on schedule.
• Monitor labor efficiency and help keep projects on time and within budget.
• Maintain company vehicles, tools, equipment, and installation areas.
• Communicate professionally with customers, vendors, subcontractors, and team members.
• Identify workflow problems and implement improvements that increase efficiency and accountability.

Skills

Sign installation

Leadership

Scheduling

Safety

Customer communication

Problem solving

Tools

Bucket trucks

Lifts

Power tools

Job description

Benefits:

• Paid time off
• Profit sharing
• Bonus based on performance
• Free food & snacks

QC Signs & Graphics is seeking an experienced, hands-on Installation & Operations Manager to lead our installation team and oversee day-to-day installation operations.

This is a working manager position for someone who can lead by example - planning and scheduling crews, training installers, ensuring jobs are properly prepared, and stepping into the field. The ideal candidate combines strong sign-installation skills with leadership, organization, communication, and a commitment to getting the job done safely and correctly the first time.

Key Responsibilities

• Manage the daily installation schedule, crews, workload, equipment, and resources
• Review upcoming projects and ensure crews are prepared with the correct signs, materials, tools, equipment, measurements, and instructions
• Install and oversee channel letters, pan signs, monument signs, post-and-panel signs, interior signage, vinyl graphics, and vehicle wraps
• Perform/oversee basic electrical sign work, including LED connections
• Conduct accurate site surveys, measurements, photos, and installation assessments
• Operate bucket trucks, boom lifts, scissor lifts, ladders, and related equipment
• Train and cross-train installers and establish ongoing skill-development goals
• Enforce company safety, quality, and installation standards
• Perform final quality checks and ensure installations meet work orders and approved specifications
• Reduce installation mistakes, reprints, remakes, callbacks, and unnecessary go-backs
• Coordinate closely with Project Managers and Production to keep projects moving on schedule
• Monitor labor efficiency and help keep projects on time and within budget
• Maintain company vehicles, tools, equipment, and installation areas
• Communicate professionally with customers, vendors, subcontractors, and team members
• Identify workflow problems and implement improvements that increase efficiency and accountability

Qualifications

• 3+ years of sign installation experience; leadership/supervisory experience strongly preferred
• Experience with commercial signage, vinyl graphics and vehicle wraps
• Basic electrical/LED signage experience
• Experience operating lifts and/or bucket trucks
• Strong construction and power-tool skills
• Ability to read drawings, layouts, measurements, and installation plans
• Strong scheduling, organizational, leadership, and problem-solving skills
• Ability to lead a crew while also working hands-on
• Excellent attention to detail and commitment to quality
• Valid driver's license and ability to meet company driving/insurance requirements
• Ability to safely lift 75+ lbs. and work from ladders/lifts and at heights
• Comfortable working outdoors in varying weather conditions

Preferred:

3M/Avery certification, OSHA training, electrical certification, and experience with 3M, Avery, or Oracal products.