Respiratory Services Assistant

DASCO Home Medical Equipment; United States; On-site; USD 34,000 - 44,000; Full time

Job summary

DASCO Home Medical Equipment, Inc. seeks a Respiratory Services Assistant to support clinical teams with daily patient outreach, documentation requests, and order fulfillment.

You will communicate with patients, referral sources and clinicians to request information, schedule appointments, educate patients on PAP use and supplies, and help resolve care questions while maintaining current knowledge of equipment and services.

Qualifications

• Effective communication with patients, referral sources and clinicians.
• Scheduling appointments and coordinating care tasks.
• Educating patients on PAP machines and supplies.
• Assisting in PAP charting and documentation.

Responsibilities

• Completes compliance tasks daily, contacting patients and scheduling Sleep Glad or Telehealth when applicable.
• Reviews insurance compliance requirements with patients.
• Educates patients on PAP use and maintenance.
• Assists in PAP charting when needed.
• Supports care continuum by liaising with physicians and clinicians to resolve patient issues.
• Keeps up-to-date knowledge of equipment and services.

Skills

Patient communication

Scheduling appointments

PAP education

Charting

Care coordination

Education

High School diploma or GED equivalent

Job description

All Jobs > Respiratory Services Assistant

SUPERVISOR: Respiratory Services Manager

SUMMARY:

The Respiratory Services Assistant supports the clinical teams in completing daily tasks and outreach for our patients. This role communicates with patients, referral sources, and across multiple teams to request documentation that is needed, complete patient requests, and assist where needed.

ESSENTIAL FUNCTIONS:

• Completes Compliance tasks daily; including contacting patients, scheduling appointments, and completing Sleep Glad or Telehealth appointments that do not require a clinician.
• Reviews insurance compliance requirements with patients.
• Educates patients on the use & maintenance of their PAP machine & supplies.
• Assists in PAP charting when needed.
• Supports the continuum of care by communicating with the physician or other clinicians, identifying, and resolving patient care issues whenever possible.
• Maintains current and thorough knowledge of DASCO equipment and services.
• Completes supply orders for various supplies per patient request.
• Other duties as assigned by the Manager.

REQUIRED EDUCATION AND/OR EXPERIENCE:

High School diploma or GED equivalent

PREFERRED EDUCATION AND/OR EXPERIENCE:

1. Six months’ experience in medical/insurance/healthcare/DME field.

ADDITIONAL QUALIFICATIONS:

None.

Requirements

REQUIRED EDUCATION AND/OR EXPERIENCE:

High School diploma or GED equivalent