Resource Officer

Cornerstones of Care; Kansas City (MO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid Holidays

Unlimited PTO

Medical/Dental/Vision

401K

Employee Assistance Program

YMCA membership discounts

Job summary

Cornerstones of Care is seeking a Resource Officer to help maintain a safe environment across our campuses in the Kansas City area. The role involves security patrols, escorting personnel and visitors, de-escalation, incident reporting, and coordination with law enforcement as needed.

The starting hourly salary ranges from $24.00 to $28.00, based on education and experience, with full-time employment and opportunities to work at multiple agency locations as required.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 3–5 years of relevant security or safety experience.
• Ability to de-escalate and respond to emergencies.

Responsibilities

• Patrol agency facilities to deter crime and maintain security.
• Escort clients, staff, and visitors to ensure safety.
• Respond to emergencies and incidents with appropriate action.
• Administer first aid when needed.
• Coordinate with police or security personnel as required.
• Prepare incident reports and logs for risk management.

Education

High school diploma

Bachelor's degree preferred

Job description

Position: Resource Officer Salary:$24.00 - $28.00 hourly
(Starting salary depends on education and experience)
Job Type:Full Time
RESPONSIBILITIES: To ensure safe services are provided to the children and families served throughout Cornerstones of Care. The Resource Officer will assist in ensuring a safe environment of care for team members as they provide critical support to our community. This position plays an integral role in assiting team members with de‑escalating challenging situations in a non‑confrontational manner. The Resource Officer will conduct safety inspections, drills and site reviews while providing insight on crime deterance and will support with follow up when incidents occur. This position will participate in risk management and prevention. The Resource Officer will be based out of one of Cornerstones of Care’s main campuses but will be available to rotate to other agency locations as needed.

• Patrols agency facilities (e.g. grounds, roads, buildings, adjacent areas, parking lots, etc.) for the purpose of providing visibility, maintaining security and deterring criminal activity.
• Escorts clients, assigned personnel and/or visitors (e.g. between facilities, etc.) for the purpose of ensuring personal and site security as needed.
• Accompanies Cornerstones of Care drivers while completing transportation requests with clients who require higher behavioral support needs and pose safety risks when secure transport options are not available, or when Resource Officer support is more appropriate.
• Responds to a variety of situations (e.g. accidents, injuries, vandalism, suspicious activities, alarms, crisis support, de‑escalation, etc.) for the purpose of taking the appropriate action to resolve immediate safety and/or security concerns.
• Reacts quickly and calmly in emergency situations and responds to safety and emergency needs with respect and regard for the client and team members’ emotional and social well‑being. Responses will be in alignment with Safety Crisis Management, Sanctuary and other organizational processes as required.
• Is ready to respond to situations that may be life‑threatening or harmful, including exposure to dangerous chemicals or other toxic substances, infectious diseases, fire, gunshots, physical confrontations, etc.
• Be ready to dispatch to various sites as needed. Some requests may occur in advance as teams are alerted of upcoming safety or crisis support needs and some requests may be based on emergencies.
• Assist with de‑escalation in a non‑confrontational manner and respond to incidents with clients, team members or visitors.
• Coordinate with police or other security personnel as needed to respond to incidents.
• Administers first aid to clients, staff and/or visitors (e.g. medical incidents, fight injuries, etc.) for the purpose of providing immediate emergency care.
• Demonstrates knowledge and operation of security system cameras for the purpose of ensuring the safety of clients, parents, and staff.
• Conduct monitoring inside and outside of facilities as assigned to ensure safe spaces.
• Rotate through Cornerstones of Care facilities to conduct safety inspection checklists.
• Remain abreast of federal and state laws, city ordinances and relevant contract requirements as they apply to Cornerstones of Care facilities and programs.
• Initiate contact with and maintain a good working relationship with other law‑enforcement agencies and security organizations.
• Act in accordance with and support others to adhere to the procedures within the Emergency Preparedness Plan.
• Prepares a variety of documents (e.g. incident reports, activity logs, procedures, etc.) for the purpose of record keeping, providing written reference, and/or conveying information and is willing to provide information to the Risk Management committee and leadership as requested.
• Communicate with program and site leadership regarding safety and crisis intervention support needs.
• Participate in agency Risk Management Committee and incident debriefing as necessary.
• Send pertinent safety and incident notifications to executive leadership and program directors as indicated in agency procedures.
• Utilize the organization’s emergency communication platform to send notifications requiring urgent safety consideration or direction to teams or groups within Cornerstones of Care.

Essential Responsibilities

• Patrols agency facilities (e.g. grounds, roads, buildings, adjacent areas, parking lots, etc.) for the purpose of providing visibility, maintaining security and deterring criminal activity.
• Escorts clients, assigned personnel and/or visitors (e.g. between facilities, etc.) for the purpose of ensuring personal and site security as needed.
• Accompanies Cornerstones of Care drivers while completing transportation requests with clients who require higher behavioral support needs and pose safety risks when secure transport options are not available, or when Resource Officer support is more appropriate.
• Responds to a variety of situations (e.g. accidents, injuries, vandalism, suspicious activities, alarms, crisis support, de‑escalation, etc.) for the purpose of taking the appropriate action to resolve immediate safety and/or security concerns.
• Reacts quickly and calmly in emergency situations and responds to safety and emergency needs with respect and regard for the client and team members’ emotional and social well‑being. Responses will be in alignment with Safety Crisis Management, Sanctuary and other organizational processes as required.
• Is ready to respond to situations that may be life‑threatening or harmful, including exposure to dangerous chemicals or other toxic substances, infectious diseases, fire, gunshots, physical confrontations, etc.
• Be ready to dispatch to various sites as needed. Some requests may occur in advance as teams are alerted of upcoming safety or crisis support needs and some requests may be based on emergencies.
• Assist with de‑escalation in a non‑confrontational manner and respond to incidents with clients, team members or visitors.
• Coordinate with police or other security personnel as needed to respond to incidents.
• Administers first aid to clients, staff and/or visitors (e.g. medical incidents, fight injuries, etc.) for the purpose of providing immediate emergency care.
• Demonstrates knowledge and operation of security system cameras for the purpose of ensuring the safety of clients, parents, and staff.
• Conduct monitoring inside and outside of facilities as assigned to ensure safe spaces.
• Rotate through Cornerstones of Care facilities to conduct safety inspection checklists.
• Remain abreast of federal and state laws, city ordinances and relevant contract requirements as they apply to Cornerstones of Care facilities and programs.
• Initiate contact with and maintain a good working relationship with other law‑enforcement agencies and security organizations.
• Act in accordance with and support others to adhere to the procedures within the Emergency Preparedness Plan.
• Prepares a variety of documents (e.g. incident reports, activity logs, procedures, etc.) for the purpose of record keeping, providing written reference, and/or conveying information and is willing to provide information to the Risk Management committee and leadership as requested.
• Communicate with program and site leadership regarding safety and crisis intervention support needs.
• Participate in agency Risk Management Committee and incident debriefing as necessary.
• Send pertinent safety and incident notifications to executive leadership and program directors as indicated in agency procedures.
• Utilize the organization’s emergency communication platform to send notifications requiring urgent safety consideration or direction to teams or groups within Cornerstones of Care.

QUALIFICATIONS:

Education Level: High school diploma; Bachelors Degree preferred. Years of Experience: 3 to 5 years, preferable with school and human services experience. Must pass background check, physical and drug screening. This position also requires a valid driver’s license and proof of current vehicle insurance.

BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes: Paid Holiday, Paid Time Away (unlimited PTO for all benefit eligible team members), medical/dental/vision; prescriptions; accident and critical illness insurance; pet insurance; short-term disability; long-term disability; term life and accidental death and dismemberment (AD&D); health savings account (HSA); flexible spending account (FSA); retirement (401K); employee assistance program (EAP); YMCA membership discounts; Tuition Reimbursement Program and Public Service Loan Forgiveness.

To view a detailed Summary of Benefits please visit our website at www.cornerstonesofcare.org and under the heading “About Us” click on “Join Our Team.”

CORNERSTONES OF CARE’S ORGANIZATIONAL COMMITMENTS:

• Nonviolence-helping to build safety skills and a commitment to higher purpose
• Emotional Intelligence-helping to teach emotional management skills
• Social Learning-helping to build cognitive skills
• Open Communication-helping to overcome barriers to healthy communication, learn conflict management
• Democracy-helping to create civic skills of self-control, self-discipline, and administration of healthy authority
• Social Responsibility-helping to rebuild social connection skills, establish healthy attachment relationships
• Growth and Change-helping to work through loss and prepare for the future

Questions?

Please contact: Cornerstones of Care, Human Resources Department

Cornerstones of Care is an Equal Opportunity Employer