Resource Office Nurse LPN/RMA/CMA I

Holston Medical Group, PC; Abingdon (VA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Mileage reimbursement

Incentive for multi-location work

Job summary

Holston Medical Group, PC is seeking a Resource Nurse to provide cross-location coverage in Abingdon, VA. The role requires flexible, patient‑centered care across various Holston locations, including vital signs, EMR data entry, and vaccine handling.

The ideal candidate has a high school diploma, an LPN license or MA certification, CPR, and 3–5 years of experience, with strong communication and teamwork skills to support multiple offices and providers.

Qualifications

• High School diploma or equivalent required.
• LPN license or MA Certification by the state in which employed.
• 3-5 years experience.
• CPR certified.
• Excellent communication skills.
• Ability to work in a team environment and collaborate with others.

Responsibilities

• Use patient first values in assisting patients with needs
• Greet patients with compassion and a friendly face
• Accurately assess and record patient vital signs in electronic database
• Prepare patients for examinations
• Serve as a Health Educator as directed in the Patient-Centered Medical Home Health Care Delivery Model
• Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
• Dispose of contaminated supplies/used items
• Sterilize medical instruments as needed
• Ensure that exam rooms are clean and stocked for patient use
• Maintain both supplies and equipment, proactively work with co-workers to stock
• Attend nurse meetings and other educational opportunities
• Pick up vaccines and other medications as needed
• Mail normal labs to patients and call patients with abnormal labs
• Perform customer service checks on patients every 10 minutes
• Change sharps container and biohazard trash
• Ensure to follow policies and procedures set by Holston Medical Group
• Maintain communication with providers to ensure that patents needs are taken care of
• Communicate all office issues with the Nurse Manager and Regional Operations Manager
• Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
• Mentor new nursing staff and orient to the office
• Ensure that the Health Department records are maintained for the vaccinations for children
• Maintain clinical area to meet site visit standards
• Maintain strict confidentiality in all matters relating to personnel and patient PHI
• Enroll patients in myHMG as directed
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Skills

Excellent communication skills

Team player

Education

LPN license

MA Certification

Job description

Description

Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behindCaring. Connecting. Growing together.

Pay Range: $17.37 - $26.36

• The Resource Nurse is eligible for an additional $2.50 per hour incentive for working in multiple locations on a regular basis/day-to-day
• The Resource Nurse is also eligible for mileage reimbursement utilizing the HMG mileage chart and policy

The Resource Nurse should be familiar with Specified Nursing Job Description/Requirements (Office Nurse, Medical Assistant and Clinical Assistant)

General Summary: The Resource Nurse will be moved on a regular basis to work where needed in different Holston Medical Group locations using the necessary skills and knowledge for each type of office whether it is Family/Internal Medicine, OBGYN, Pediatrics, Orthopedics, Wellness, ENT, General Surgery, Gastroenterology, Call Center, etc. This position will perform multiple tasks as needed; take vitals, data collection, use of EMR, prepare patient for examination, maintain supplies, sterilize equipment, pick up vaccines and other medications, obtain prior authorizations, perform customer service checks on patients, work task list as needed, change sharps container, etc.

Main Responsibilities

• Use patient first values in assisting patients with needs
• Greet patients with compassion and a friendly face
• Accurately assess and record patient vital signs in electronic database
• Prepare patients for examinations
• Serve as a Health Educator as directed in the Patient-Centered Medical Home Health Care Delivery Model
• Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
• Dispose of contaminated supplies/used items
• Sterilize medical instruments as needed
• Ensure that exam rooms are clean and stocked for patient use
• Maintain both supplies and equipment, proactively work with co-workers to stock
• Attend nurse meetings and other educational opportunities
• Pick up vaccines and other medications as needed
• Mail normal labs to patients and call patients with abnormal labs
• Perform customer service checks on patients every 10 minutes
• Change sharps container and biohazard trash
• Ensure to follow policies and procedures set by Holston Medical Group
• Maintain communication with providers to ensure that patents needs are taken care of
• Communicate all office issues with the Nurse Manager and Regional Operations Manager
• Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
• Mentor new nursing staff and orient to the office
• Ensure that the Health Department records are maintained for the vaccinations for children
• Maintain clinical area to meet site visit standards
• Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
• Enroll patients in myHMG as directed
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Education / Experience / Knowledge

• High School diploma or equivalent required
• LPN license or MA Certification by the state in which employed
• 3-5 years experience
• CPR certified
• Must possess excellent communication skills
• Ability to work in a team environment and collaborate with others

Physical/Mental Demands

Physical/Mental Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential

Essential: Communication with others to exchange or express information and ideas. Ability to receive detailed information through oral communication, and to make fine distinctions in sounds. Determine the accuracy, neatness, thoroughness of the work assigned and perceive general observations. Remaining upright on the feet, particularly 75% of the time. Moving about on foot to accomplish tasks. Bending body downward and forward by bending spine at the waist and/ or by bending leg and spine. Extending the hands and arms in any direction. Exerting force upon an object so that an object moves away/toward the force. Picking, pinching, typing or otherwise working, primarily with fingers. Applying pressure to an object with the fingers and palm. Perform a variety of duties, often changing from one task to another of a different nature. Perform with frequent interruptions and/ or distractions. Make appropriate job decisions following standard office policies and past precedents. Adjust priorities quickly as circumstances dictate. Ability to establish and maintain cooperative working relationships with co-workers and the public. Ability to interact appropriately with colleagues and patients for different purposes and different context.

Marginal

Marginal: Must be able to remain in a stationary position at least 25% of the time. Medium work that includes moving objects up to 50 pounds occasionally. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Work independently and identify potentially more effective methods of work operations. Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Ability to identify and distinguish colors.

Disclaimer

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Locations

Abingdon, VA 24210, USA

Employment Type

Full-Time

Licenses & Certifications

Registered Medical Assist

Licensed Practical Nurse

Basic Life Saving

Cert Medical Assistant

Required

Registered Medical Assist

Licensed Practical Nurse

Basic Life Saving

Cert Medical Assistant

Equal Opportunity Employer
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