Resource Management Center Manager, Full-time

UKH University of Kansas Hospital Authority; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

The University of Kansas Health System in Kansas City is seeking a Resource Management Center Manager to lead the centralized staffing pool across locations. You will oversee staffing operations, workforce planning, and performance management, partnering with nursing and operations leaders to deploy skilled staff and optimize resource utilization.

The role requires strong analytical and computer skills, proficiency with Microsoft Office, and experience with Smart Square or related staffing

Qualifications

• Bachelor's degree in related field, or 4+ years using Smart Square, or 1+ year of management experience.

Responsibilities

• Supervises and supports frontline staff and monitors productivity, quality and service.
• Ensures alignment with standards; conducts employee evaluations and performance plans.
• Leads hiring and staffing analysis to identify gaps and improve deployment.
• Partners with leaders to present staffing insights and predictive models.
• Develops staff and oversees education programs to optimize system use.

Skills

Analytical skills

Computer skills

Education

Bachelor's Degree in related field

Tools

Microsoft Office Suite

Job description

Resource Management Center Manager, Full-time Bell Hospital

The Resource Management Center (RMC) Manager provides leadership and operational oversight for the hospital's centralized clinical staffing pool, ensuring the effective utilization and deployment of staff to meet patient care and operational needs across the health system. This position leads staffing operations, workforce planning, employee development, and performance management while partnering with nursing and operational leaders to identify staffing trends, address workforce gaps, and optimize resource utilization. The manager uses staffing analytics and technology to support data-driven decision-making, improve staffing efficiency, and ensure the pool maintains a highly skilled, flexible, and engaged workforce aligned with organizational standards and patient care priorities.

Responsibilities and Essential Job Functions

The RMC Manager supervises and supports frontline staff, monitors productivity, quality, and customer service, and ensures alignment with departmental and organizational standards. This includes conducting employee evaluations, managing performance improvement plans, and leading hiring efforts to ensure the team is staffed with skilled and mission-aligned professionals.

• Manages and develops Resource Analyst, including coaching, mentoring, and performance evaluations.
• Conducts staffing analysis to identify trends, gaps, and opportunities for improvement for all locations.
• Leads recruitment and hiring processes for Resource Analyst positions.
• Develops and delivers Smart Square education programs to ensure staff proficiency and system optimization.
• Collaborates with leaders across the health system to present key staffing insights and predictive modeling to support strategic decision-making.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED
• Bachelors Degree in related field OR 4 or more years of experience working with Smart Square OR 1 or more years of management experience

Preferred Education and Experience

• 3 or more years of experience in a staffing or scheduling department

Required Licensure and Certification

• Valid, unrestricted driver's license, Kansas Class C or equivalent. MVR results must be in compliance with Health System Safe Driving Program Policy. Candidate must have access to reliable, personal transportation. Vehicle must carry insurance with at least the minimum automobile liability insurance levels required by the state(s) of operation.

Knowledge Requirements

• Proficiency in Microsoft Office Suite
• Strong analytical and computer skills

Time Type

Full time

Job Requisition ID

R-50069

Equal Employment Opportunity

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail]. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

About The University of Kansas Health System

As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.