Resource Coordinator (Care Manager) - (Bilingual Spanish or Mandarin)

The Child Center of NY; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Resource Coordinator (Care Manager) to join their dedicated team. This role involves outreach, enrollment, and providing essential guidance to families in need of support services. The ideal candidate will have a background in Human Services or Psychology, with a strong commitment to improving the lives of children and families. You will play a crucial role in coordinating services, advocating for families, and ensuring compliance with regulations. This position offers generous paid time off and a supportive work environment where your contributions will make a real difference.

Benefits

Generous Paid Time Off

401k Pension and Employer Contribution

Flexible Spending and Commuter Benefits Accounts

Employer paid short-term & long-term disability

Life and AD&D insurance

Employee Assistance Program

Qualifications

• 2 years of experience in Human Services or related field.
• Ability to plan and carry out assignments independently.

Responsibilities

• Conduct outreach and enrollment for individuals and families.
• Facilitate interdisciplinary collaboration among providers and families.
• Conduct home visits to assess family needs.

Skills

Human Services

Psychology

Social Work Principles

Child Development

Counseling

Multitasking

Education

Bachelor’s Degree in Human Services

Job description

Resource Coordinator (Care Manager) - (Bilingual Spanish or Mandarin)

New York, NY, USA Req #92

Thursday, May 1, 2025

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

The Resource Coordinator (Care Manager) is responsible for participating in outreach and enrollment, and assistance/ guidance to individuals, family members and caregivers on what services are available to them. The Resource Coordinator (Care Manager) serves on an inter-disciplinary team that provides service coordination, managing the medical, social, and behavioral health needs of enrolled members. The Resource Coordinator (Care Manager) is responsible for overseeing and facilitating access to all of the services necessary for an individual/family to stay healthy, prevent hospitalizations and maintain stability.

2 openings - both required home visits (Queens or Long Island area)

What We Offer:

• Generous Paid Time Off
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short-term & long-term disability, life and AD&D insurance
• Employee Assistance Program

Essential Functions:

• Conducts recruitment efforts/activities and actively monitors waiting list of eligible individual/families to ensure accurate placement.
• Responsible for the completion of intake, enrollment, and monitoring ongoing assessments.
• Facilitate interdisciplinary collaboration among all providers, the enrollee, family, caregivers and all available supports.
• Ensure that families are aware of all support services and entitlements. Provide recommendations and referrals to relevant community resources. Advocate (as necessary) for individual/families by serving as a liaison between individual/parents and other programs.
• Conduct office/home/communities visits for the purpose of assessing family needs and service delivery.
• Perform outreach to program candidates among client populations within the community.
• Assist in coordination of services for special needs, providing the necessary support to families who have children with disabilities.
• Monitor and maintain compliance with all Federal, State and Local regulations.
• Monitor compliance using data management systems.

Minimum Qualifications

• Bachelor’s degree in Human Services or a related field.
• 2 years of experience working in Human Services, Psychology or related fieldthat included course work in the principles of social work, child development,counselling or psychology.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task
• Home visits are required

The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V