Resource Access Coordinator

St. Louis Area Foodbank; Bridgeton (MO); On-site; USD 40,000 - 60,000; Part time

Job summary

St. Louis Area Foodbank is seeking a Resource Access Coordinator to connect neighbors with essential resources and address food security alongside SSM Healthcare. This role is a 40 hours/week grant funded position as a 1099 contractor.

Applicants should have a Bachelor's degree and strong communication skills. Responsibilities include assisting with public benefits applications and managing healthcare referrals. A passion for community service is essential.

Qualifications

• Bachelor's degree from an accredited university or college is required.
• 1-3 years experience coordinating programs with partners.
• Passion for the Foodbank mission and ability to demonstrate core values.

Responsibilities

• Conduct Public Benefit Applications for UniteUs referrals.
• Oversee healthcare referrals generated by the SSM Healthcare system.
• Administer follow-up surveys to gather patient information.

Skills

Program coordination

Communication skills

Organizational skills

Problem-solving skills

Education

Bachelor's degree in public health, nutrition, or social work

Job description

Overview

St. Louis Area Foodbank (SLAFB) — Job Title: Resource Access Coordinator (long-term, grant funded 1099 Contractor). Immediate Supervisor: Community Resource Manager. Classification: 1099 Contractor (This is a long-term, 3-year/40 hours a week 1099 Contractor opportunity with one of the St. Louis Area Foodbank's premier partners - SSM Healthcare. Depending on organizational business needs and budgetary considerations, there is a possibility that this role may be converted to a full-time position with the Foodbank after the conclusion of the 3-year assignment as a 1099 Contractor.)

General Description/Position Summary: In July 2023, the St. Louis Area Foodbank expanded our partnership with SSM Healthcare to address both food security and access to medicine. This program grew from one hospital in the St. Louis area to seven, highlighting our increased need to enhance our capacity. This position will collaborate closely with the Community Resource Manager and the Community Healthcare Programs Coordinator to connect our neighbors with essential resources. This role will require a commitment of 40 hours per week.

Responsibilities

• Public Benefit Application Assistance: Conduct pre-screenings and complete Public Benefit Applications for all UniteUs referrals. Ensure accurate data collection, maintain tracking tools, and compile reports effectively.
• Referral Management: Oversee all healthcare referrals generated by the SSM Healthcare system within the UniteUs platform. Monitor referred patients using the St. Louis Area Foodbank tracking tools. Serve as the primary contact for referrals outside of our SSM Health contract on the UniteUs platform.
• Survey Administration: Conduct follow-up surveys via phone to gather information on patients who utilized resources post-discharge from hospital. Conduct satisfaction surveys for all applications completed through UniteUs platform.
• Food Security Trends Tracking: Assess and track food security trends in patients at one- and three-month post-hospital discharge using questions derived from the USDA's Short Form Food Security Survey Model.
• Data Collection: Record and analyze survey data, collaborating with the Community Resource Manager and Community Healthcare Programs Coordinator.
• Collaboration: Work with Community Resource and Programs teams to enhance understanding of patient needs and challenges. Other duties as assigned.
• Work Schedule: 40 hours a week. Special events and other projects related to this position may require occasional weekend and/or evening hours and work.

Qualifications

• Bachelor's degree from an accredited university or college is required; a degree in public health, nutrition, or social work is preferred.
• 1-3 years previous experience coordinating programs and/or volunteer activities with partners and volunteers of varying socio-economic backgrounds for a non-profit organization strongly preferred.
• Passion for the Foodbank mission and the ability to demonstrate SLAFB's Core Values: Stewardship, Teamwork, Agility and Respect.
• Excellent oral and written communication, presentation and interpersonal skills including empathy and compassion for the clients we serve.
• Ability to think strategically while acting tactically.
• Ability to work independently and as part of a team.
• Excellent organizational skills.
• Self-starter with strong problem-solving skills. Ability to generate new ideas and think critically about the best ways to implement them.
• Ability to manage multiple projects and handle interruptions while maintaining focus on tasks and producing accurate work.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Experience working with state, federal or grant funding preferred.
• Must have reliable transportation with proof of insurance and be willing to travel within a 125-mile radius if needed.
• Must be able to pass drug screening and criminal background check.

The Impact You'll Make

At the St. Louis Area Foodbank, we are working to build a stronger bi-state region by nourishing people, empowering communities, and transforming systems. With the dedicated partnership of nearly 600 hunger-relief programs and local agencies—including soup kitchens, food pantries, shelters, and residential programs—we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

About The St. Louis Area Foodbank

• The St. Louis Area Foodbank (SLAFB) is a member of Feeding America, a national network of 200 food banks all working together for the common goal of ensuring equitable access to nutritious food.
• This nationwide network offers resources, like food, funds, best practices, and a bigger voice for our work.
• The St. Louis Area Foodbank supports 26 counties - 14 in Missouri and 12 in Illinois - and serves a diverse group of stakeholders; it is a member of Feeding Missouri and Feeding Illinois.
• We collect food from manufacturers, retail stores, farmers, and individual donors, store, sort, and repackage it at high safety standards, and distribute it to our network of agencies and programs.
• We facilitate the movement of food safely and efficiently and offer resources and support to partner agencies beyond what a single pantry or shelter could access.
• VISION: A nutritionally secure Missouri and Illinois.
• MISSION: Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems.

Social Responsibility Statement

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. We strive to empower our team to embrace and celebrate diverse backgrounds, identities and abilities. We cultivate a fair work environment that respects and values varied demographics, which strengthens our organization and culture. We are committed to building a team that reflects the neighbors and communities we serve in the bi-state region and to enhancing engagement with all key stakeholders.

Updated April 2025