Resort Security Officer – Full Benefits (Florida)

Highgate; Saint Pete Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term & long-term disability

401(k) retirement plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate Hotels at TradeWinds Island Resort in St. Pete Beach, FL is seeking a Security Officer to uphold a safe, secure environment across the resort properties.

The role involves patrolling, monitoring CCTV, responding to emergencies, and ensuring guest and staff safety. You will need to maintain professionalism, handle sensitive situations, and work evenings, weekends, and holidays.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must have a valid Driver's License.
• Ability to physically deter individuals who pose a threat to employee and/or guests.
• Must possess a strong dedication to excellent customer service.
• Have a strong work ethic, and ability to work around sensitive material.
• Must be able to safely lift upwards of 50lbs or more.
• Must be able to stand and walk for long periods.
• Must be able to work in Florida's hot climate for upwards of 8 hour shifts.
• Working knowledge of computer.
• Must have open availability, including evenings, weekends and holidays.

Responsibilities

• Use proper radio etiquette at all times.
• Maintain confidentiality with respect to guest and employee incidents.
• Access secured areas for authorized personnel.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Respond to altercations, and investigate.
• Have knowledge of hotel and guestroom locking systems.
• Monitor TV cameras, if applicable.
• Administer First Aid/CPR as necessary.
• Challenge suspicious persons.
• Check safety hazards.
• Complete Incident/Accident reports in a clear and concise manner.
• Monitor employees as they enter and exit the building.
• Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
• Document all deliveries.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.

Skills

Customer service oriented

Situational awareness

Professional demeanor

Communication skills

Conflict resolution

Education

High School diploma or equivalent

Job description

Highgate Hotels at TradeWinds Island Resort in St. Pete Beach, FL is seeking a Security Officer to uphold a safe, secure environment across the resort properties.

The role involves patrolling, monitoring CCTV, responding to emergencies, and ensuring guest and staff safety. You will need to maintain professionalism, handle sensitive situations, and work evenings, weekends, and holidays.