Resort Logistics & Scheduling Manager

SNOW PARTNERS LLC; Vernon (NJ); On-site; USD 54,000 - 66,000; Full time

Job summary

SNOW PARTNERS LLC seeks a Logistics Manager for Mountain Creek in Vernon, NJ. Lead the logistics team, manage seasonal rosters, coordinate onboarding with HR, and partner with resort leadership to meet labor goals.

The role involves scheduling, hiring support, training, and ensuring compliance with employment laws. Strong organizational and communication skills are required, with a proactive, team-focused attitude.

Qualifications

• Bachelor's degree in Human Resources/Business or equivalent.
• Minimum of 2 years of experience in a high-volume office.
• 1 year minimum experience supervising others.
• Flexible work schedule; available to work weekends.
• Strong organizational, time management, analytical, and problem-solving skills.
• Ability to work with several business units and all levels of team members.
• Excellent written and verbal communication skills.
• “YES WE CAN” attitude in all interactions with internal and external customers

Responsibilities

• Participate in implementation and maintenance of team schedules and daily rosters for the season.
• Manage daily rosters of call outs and find replacements as needed.
• Set the tone for a professional, fun, and helpful environment in the Logistics Team Office.
• Oversee and provide direction to a team of seasonal Logistics Coordinators, including training and performance management.
• Participate in interviewing and hiring seasonal team members, in conjunction with HR and onboarding.
• Communicate with the team on open shifts, changes in schedules, and team events.
• Maintain relationships with department managers to ensure needs are met and provide feedback.
• Provide training/education to team on how to understand schedules, picking up shifts, and changes to the schedule.
• Assist in organizing team member activities to grow and support a culture emphasizing resort and corporate values.
• Ensure compliance with all state and federal employment laws and regulations.
• Maintain labor management tools such as line schedules and payroll optimization spreadsheets.
• Provide hiring support for departments with regards to training dates, Team Connections, schedule templates.
• Respond to departmental daily needs for team members: additions, replacements, etc.
• Address violations of resort-wide guidelines (attendance, etc.)
• Act as primary communication portal with team members and maintain communications corners in conjunction with HR team.
• Review team member attendance and address as needed.
• Resort performance management of team members

Skills

Team leadership

Organizational skills

Time management

Analytical thinking

Communication skills

Google Suite

Education

Bachelor's degree in HR/Business or equivalent

Tools

Google Suite

Job description

SNOW PARTNERS LLC seeks a Logistics Manager for Mountain Creek in Vernon, NJ. Lead the logistics team, manage seasonal rosters, coordinate onboarding with HR, and partner with resort leadership to meet labor goals.

The role involves scheduling, hiring support, training, and ensuring compliance with employment laws. Strong organizational and communication skills are required, with a proactive, team-focused attitude.