Resort Housekeeper & Guest Experience Champion

Wyndham; Kona (KY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off and holidays

Job summary

Travel + Leisure Co. is seeking a Housekeeper to support general resort operations by cleaning resort units and maintaining high quality standards. Responsibilities include cleaning sleeping quarters, kitchens, bathrooms, and living rooms, ensuring beds are made, and replenishing supplies.

The role emphasizes responding to guest inquiries, resolving issues, and maintaining positive relationships with guests and colleagues to enhance the guest experience. Competitive benefits are offered.

Qualifications

• Ability to work in a fast paced environment.
• Strong ability to communicate effectively with employees, guest and owners.
• Possess ability to work independently and follow instructions.
• A professional appearance and positive, can-do attitude with team focus.
• Must be able to lift 50 pounds.

Responsibilities

• Clean resort units including sleeping quarters, kitchens, bathrooms and living rooms to maintain resort quality standards.
• Maintain and adhere to housekeeping detail standards.
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds.
• Replenish supplies such as kitchenware and toiletries; handle linens.
• Respond to guest inquiries and concerns to ensure total guest satisfaction and resolve issues.

Skills

Fast paced environment

Effective communication

Independent worker

Professional appearance

Lift 50 pounds

Job description

Travel + Leisure Co. is seeking a Housekeeper to support general resort operations by cleaning resort units and maintaining high quality standards. Responsibilities include cleaning sleeping quarters, kitchens, bathrooms, and living rooms, ensuring beds are made, and replenishing supplies.

The role emphasizes responding to guest inquiries, resolving issues, and maintaining positive relationships with guests and colleagues to enhance the guest experience. Competitive benefits are offered.