Resort Grounds Ambassador - Outdoor Guest Services

NDM Hospitality; Jacksonville (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

NDM Hospitality is seeking a Grounds Ambassador for Island Oaks RV Resort in Jacksonville, FL. You will keep the resort clean and safe, perform site turns, assist guests with directions, and coordinate with Maintenance/Facilities, Housekeeping, and Guest Services to ensure a guest-ready environment.

The role emphasizes outdoor work, flexible scheduling to cover peak times, and a focus on safety, hospitality, and proactive service for a memorable guest experience.

Qualifications

• Flexible schedule including evenings, weekends, and holidays.
• Ability to work outdoors in varying weather conditions.
• Strong customer service and guest-relations skills.
• Awareness of safety procedures and hazard reporting.
• Clear, respectful communication with guests and team members.

Responsibilities

• Provide valet-style trash service and routine waste management.
• Maintain resort cleanliness and curb appeal across sites and amenities.
• Turn RV sites during arrivals/departures and reset guest-use features.
• Inspect and maintain amenities (dog parks, grills, restrooms) for guest readiness.
• Report hazards, maintenance needs, and safety concerns to the relevant team.

Skills

Flexible schedule

Outdoor work

Customer service

Safety awareness

Effective communication

Tools

Microsoft Teams

Mobile devices

Job description

NDM Hospitality is seeking a Grounds Ambassador for Island Oaks RV Resort in Jacksonville, FL. You will keep the resort clean and safe, perform site turns, assist guests with directions, and coordinate with Maintenance/Facilities, Housekeeping, and Guest Services to ensure a guest-ready environment.

The role emphasizes outdoor work, flexible scheduling to cover peak times, and a focus on safety, hospitality, and proactive service for a memorable guest experience.