Resort Getaway Advisor – Inbound Sales & Concierge

Disney; Orlando (FL); On-site; USD 28,000 - 41,000; Full time

Job summary

Disney in Orlando is seeking a Resort Sales Partner for a high-volume, customer-focused role paying $25/hour. The position requires a Bachelor’s degree and offers performance-based incentives within a fast-paced environment.

The Resort Deals Partner will assist Visitors with arranging get-aways, provide information on Walt Disney World experiences, and support guest services across multiple channels. This hourly role includes required training and flexibility for shifts in weekends and holidays.

Qualifications

• One (1) year of Deals and Administration experience in a high-volume climate
• Composed, verbal and relational interchanges abilities.
• Flexibility to the fluctuating requirements of our tasks
• PC capability inside a Microsoft Windows climate
• Ability to deal with compromise and settle on choices through a delicate harmony between uprightness and accomplice resourcing
• Explore among numerous and simultaneous PC applications
• Capacity to utilize great judgment and navigation
• Energy and information on Disney Items.

Responsibilities

• Give far reaching data about The Walt Disney World Retreat utilizing various programming applications during this cycle
• Give Visitor Administration when issues emerge and assist track down arrangements with Visitors and Cast Individuals
• Draw in with Visitors investigating their ideal excursion experience, giving suggestions and bearing to an otherworldly get-away involvement with Walt Disney World
• Fabricate and oversee associations with Visitor and Cast Individuals from all lines of business to offer fantastic assistance to our Visitors and Cast
• Live up to required departmental metric assumptions including effectiveness objectives.
• Imaginatively track down answers for Visitors' solicitations to improve their get-away insight
• Keep up with carefulness and Visitor privacy.
• Complete all necessary Organization preparation phases and consistence courses as appointed
• Adaptable with work plan, including additional time, ends of the week and occasions.

Skills

Communication

Flexibility

Windows proficiency

Decision making

Interpersonal skills

Customer service

Bilingual

Education

Bachelor Degree

Job description

Disney in Orlando is seeking a Resort Sales Partner for a high-volume, customer-focused role paying $25/hour. The position requires a Bachelor’s degree and offers performance-based incentives within a fast-paced environment.

The Resort Deals Partner will assist Visitors with arranging get-aways, provide information on Walt Disney World experiences, and support guest services across multiple channels. This hourly role includes required training and flexibility for shifts in weekends and holidays.