Resort Experience Host

Spruce-Point-Inn; Boothbay Harbor (ME); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Exclusive hotel travel discounts

Employee Assistance Program (EAP)

Sober support network

Recovery-friendly workplace

Job summary

Spruce Point Inn in Boothbay Harbor, ME is hiring a Guest Experience Ambassador for the season. The role focuses on creating memorable moments, leading activities, and spreading good vibes across the property.

You’ll engage guests, host poolside events, and help run seasonal experiences, with a strong emphasis on guest satisfaction and safety. Prior customer service is preferred; high school diploma or equivalent is fine. This is a physically active, outdoors position with team support.

Qualifications

• Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.

Responsibilities

• Circulate throughout the property to engage with guests and create a welcoming, upbeat atmosphere
• Oversee and host poolside and outdoor recreation activities with a focus on fun and safety
• Set up and manage guest experiences like the s’mores station and other seasonal activities
• Encourage guest participation in games and events
• Serve as a go-to person for guest questions and casual assistance
• Keep activity areas clean, organized, and inviting
• Work with the team to dream up new ways to surprise and delight guests

Skills

Outgoing personality

High energy

Guest engagement

Education

High school diploma

Equivalent work experience

Job description

Join us for the season! Position runs until October 14th!

Starting pay $25 per hour

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality and the Spruce Point Inn, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.

The Guest Experience Ambassador is the energy behind the fun at the Inn. This role is all about creating memorable moments, sparking joy, and making sure guests of all ages are having an incredible time. You’ll float around the property as a friendly face, activity leader, and unofficial “director of good vibes,” helping bring the resort experience to life.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.

Responsibilities

• Circulate throughout the property to engage with guests and create a welcoming, upbeat atmosphere
• Oversee and host poolside and outdoor recreation activities with a focus on fun and safety
• Set up and manage guest experiences like the s’mores station and other seasonal activities
• Encourage guest participation in games and events
• Serve as a go-to person for guest questions and casual assistance
• Keep activity areas clean, organized, and inviting
• Work with the team to dream up new ways to surprise and delight guests

Skills Required

• We are looking for a naturally outgoing and high-energy professional who thrives in an outdoor hospitality setting. The ideal candidate combines a "safety-first" mindset—particularly around water with a creative, proactive approach to guest engagement.

Experience / Education

• Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.

Physical Demands

• This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.