Residential Treatment Specialist - FT/Day

Pioneer Human Services; Seattle, Northern (WA, KY); Hybrid; USD 45,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Tuition assistance

Public transportation discount

EAP

Job summary

Pioneer Human Services is seeking a Residential Treatment Specialist to support residents under the Behavioral Health Division. This role emphasizes compassionate care, adherence to treatment plans, and collaboration with staff to promote recovery and reintegration.

You will support daily routines, document observations, and assist with health, hygiene, and activity programs. This position requires flexibility for shifts, a safety-minded approach, and a commitment to shared mission.

Qualifications

• Requires high school diploma or equivalent.
• First Aid/CPR certification within 90 days from hire.
• Proficient written and verbal communication; empathetic attitude.
• Ability to manage tasks independently and stay detail-oriented.

Responsibilities

• Provide physical care and implement programming to assist each resident’s treatment plan.
• Document observations for input to the Individual Treatment Plan and review process.
• Supervise resident movement, activity, and rule compliance.
• Assist residents with health and hygiene needs and daily living skills.
• Plan and participate in structured activities to promote social and independent living skills.
• Maintain a clean, safe living environment and report safety concerns.

Skills

Communication skills

Empathy

Attention to detail

Independent task management

Education

High school diploma or equivalent

Tools

First Aid/CPR certification

Job description

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Residential Treatment Specialist (RTS) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are our most valuable asset. That’s why we’re proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.

Compensation:

New hires for this position typically start between $21.50 and $30.96 hourly/annually, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits:

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

• Medical
• Flexible spending
• Dental
• Vision

Additional coverage after 60 days:

• Life
• AD&D
• Disability

Other benefits:

• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)

Join Pioneer and be part of a team that values and invests in you.

WHAT YOU'LL DO

The RTS is responsible for providing physical care and in collaboration with other staff, shall be responsible for implementing programming designed to assist each resident with their individual treatment plan. This position supports the Behavioral Health Division of Pioneer Human Services by ensuring the provision of quality and cost effective chemical dependency services.

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client Services:

• Interprets and explains program and/or unit policy and procedure to each resident as needed.
• Perform and document daily shift activities as required by program policies, contract stipulations and professional standards.
• Supervise and monitor resident movement, activity and rule compliance.
• Assess and respond appropriately to resident behaviors, attitudes and dispositions.
• RTS's assigned to evening and weekend shifts are responsible for implementing and assisting in the planning of a wide variety of structured activities, designed to promote social and independent living skills necessary to maintain a viable recovery and rehabilitation program.
• Provides written documentation of observations as input to the resident's Individual Treatment Plan and review process.
• Assist residents in meeting health and hygiene needs.
• Provide guidance thru the GGI process.
• Filling clothing requests for clients in need of clothing items from our clothing bank.
• Visitation on Sundays; checking in visitors, searching inventory, observing clients during visitation as well as after.

Program and Facility Safety:

• Assess, evaluate and, if necessary, report internal and external facility conditions for safety, sanitation and security concerns.
• Observe clients for any behavior or demeanor that is not the norm for that client.
• Provide a clean healthy environment, which includes the maintenance of the appearance of the living space for residents.

• Request maintenance and household supplies in accordance with procedure.

Program Operations:

• Complete intake and discharge procedures for all residents upon all arrivals and all exits.
• Conduct program orientations for newly arrived residents.
• Prepare informational, infraction and incident reports as necessary.
• Oversee resident family and sponsor visitations.

• Transport residents to outside activities in accordance with program policies and contract stipulations. As needed, RTS's will need to drive a 15-passenger van (If an approved driver).
• Arranges weekend public or service bus transportation for discharging clients. As well as drop off and pick up clients sent to hospital after regular business hours.
• Attends and participates in department staff meetings as directed.
• Meets with other program staff, consultants, volunteers, and attends other meetings as directed.
• Continued throughout the day and night client head counts.

Communication and Collaboration:

• Engage in clear, consistent, and professional communication with all residents, program staff, service providers and community members.
• Promote and model teamwork and collaboration with co-workers.
• Reports, as needed, reportable events in the Incident Reporting Software
• Attend scheduled staff meetings, program meetings as appropriate or upon request and complete required trainings.

Performs other duties as required

Pioneer Human Service Expectations:

• Represent the company Core Values, department, and self by maintaining a high degree of personal. professionalism; by conducting business with strict honesty and fairness; by avoiding all deception and trickery; and by dealing fairly with employees, customers, and competitors.

• Be aware of and ensure compliance with all Company requirements and procedures and follow requirements laid out in the Company’s Business Management System.
• Accept responsibility for mentorship and guidance of new and support employees; embrace and participate in the company’s Core Values and Mission programs.
• Maintain a high level of self-awareness of personal skills and abilities and notify supervision of any training or assistance needed.
• All other duties as assigned and required. Duties, responsibilities, and activities may change at any time with or without notice.

KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrate competency, good judgment, and self-control in the presence of clients and when performing duties. Have the skills and ability to work successfully with the special needs of the clients in our care and have effective communication and problem-solving skills with clients, internal staff, and providers in the community.

Responsibilities require the use of standard office furniture and equipment (e.g., desk, filing cabinet, laptop computer, printer, telephone, cellular phone, fax machine, copy machine, etc.) Ability to use MS Office and other work related software.

QUALIFICATIONS:

REQUIRED

• High school diploma or equivalent
• Must be able to obtain and maintain, a t a minimum, a registered Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 90-days from the date of hire.
• First Aid/CPR certification within 90 days from date of hir e.
• Proficient written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
• Maintaining a positive, empathetic, and professional attitude toward clients at all times

PREFERRED/DESIRABLE

• One-year acceptable experience in the human services field
• Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment or related disciplines desirable.

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

EEOC is the Law/EEO Policy Statement

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.