Residential Technician

Hope For Tomorrow; Point Pleasant (WV); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Generous paid time off

Job summary

Hope for Tomorrow seeks a Full Time Residential Technician to join a high-functioning care team. You will carry out designated resident care, administer medications per orders, and support daily operations in a compliant, patient-centered environment.

Role requires strong communication, housekeeping, and documentation skills, with attention to detail and teamwork in a facility focusing on opioid recovery and quality care.

Qualifications

• High school diploma or equivalent required.
• CRMA certification may be required by state.
• CPR and First Aid certifications required or kept current.
• Must complete training in Medication Administration, CPR, First Aid and behavior intervention techniques.
• Strong communication and organizational skills with attention to detail.
• Proficient with Microsoft Word/Excel and email.
• Experience with EHR systems preferred.

Responsibilities

• Assist in medication administration and patient care in accordance with orders.
• Perform general office tasks and client-specific support.
• Explain services and policies to clients accurately.
• Support admission and discharge processes and documentation.
• Maintain cleanliness and organization of care areas and supplies.
• Assist with processing and documenting medications and vitals.
• Attend staff meetings and participate in quality improvement initiatives.
• Collaborate with care team to ensure patient safety and comfort.

Skills

Communication

Housekeeping

Organization

Attention to detail

Critical thinking

EHR systems

Teamwork

Time management

Medical terminology

Education

High school diploma

CRMA

CPR and First Aid certifications

Tools

MS Word

MS Excel

Email

Job description

Full Time - Residential Technician

Hope for Tomorrow is guided by a philosophy where hope, respect, and personal dignity serve as the catalysts for rebirth and transformation. It is our belief that when individuals are spiritually alive, mentally clear and alert, emotionally stable, and physically fit, they cannot help but maintain a socially balanced lifestyle. To achieve this, Hope for Tomorrow seeks to provide the highest quality care that is grounded in evidence-based practices while, at the same time, providing a sense of connection and belonging for those who come through our doors seeking a new day and a new life. Join our team to help save patients' lives.

The Residential Technician will work as part of a high-functioning care team. The Residential Technician carries out designated resident care and administers medications and treatments consistent with orders and in compliance with facility policies and procedures and DHHS regulations. The position will adhere to and embody the Company's Mission, Vision, Values and Principles.

Responsibilities

• Works in the nurse's station to answer questions and direct clients.
• General office work.
• Knowledge of the company and services offered and can accurately describe this information to new clients.
• Accompanying clients outside for cigarette breaks.
• Preparing bedrooms for new admissions, which includes dressing beds with clean sheets and comforter, vacuuming the carpet, cleaning all hard surfaces and ensuring each room has the proper accommodations (alarm clock, sound machine, fan, hamper, etc.).
• Assisting the kitchen with washing, drying and putting away dishes.
• Tidying up the dining area after meal times to include wiping all tables and chairs, pushing in chairs, sweeping and mopping the floor, emptying trashes, etc.
• Checking the client bathrooms for cleanliness.
• Maintaining cleanliness and presentation of the day rooms, which includes removing any dishes or trash, folding and putting away blankets, straightening pillows, sanitizing hard surfaces, etc.
• Assisting housekeeping staff with laundry.
• Maintains professional boundaries with clients and interacts with them in an appropriate manner.
• Assisting medical or kitchen staff with any other related tasks.
• Assist in admission process (UA collection, searching property, BA testing, sanitation, etc.).
• Thoroughly searches individuals' belongings upon admission and properly disposes of any forbidden items.
• Properly logs and stores individuals' belongings.
• Passing, logging and disposal of medications.
• Always demonstrates proper handwashing techniques and uses gloves whenever necessary.
• Administers medication by the route ordered according to the physician's orders.
• Completes hourly rounds for each client and appropriately assesses the environment/need for increased checks.
• Checking vitals for individuals.
• Auditing and correcting EHR records.
• Assisting with Omnicell - witnessing the removal of scheduled medications.
• Assists with the discharge process and completes all necessary documentation.
• Admitting and assisting with discharging individuals into Omnicell/Omniview.
• Assists with completing any weekly/monthly medical report forms.
• Keeps medication rooms and medication cart cleaned, stocked and organized at all times.
• Participates in facility quality improvement initiatives, identifying opportunities for efficiency and improved patient experience
• Attend staff meetings and participates in those meetings.
• Support organizational and departmental philosophies, goals, and objectives and through own behavior lead and motivate others to do so.
• Any other related tasks as assigned.

Qualifications

• High school diploma or equivalent.
• Certified Residential Medication Aide (CRMA), if required by State.
• Current CPR and First Aid certifications.
• Ability to successfully complete training in, and demonstrate a practical use of, Medication Administration, CPR, First Aid and behavior intervention techniques.
• Good written and oral communication skills.
• Ability to perform general household upkeep and maintenance.
• Strong communication and organizational skills with an acute attention to detail.
• Demonstrable working knowledge of computer programs and systems such as but not limited to Microsoft Word, Microsoft Excel, and email.
• Strong attention to detail.
• Excellent critical and forward-thinking skills.
• Familiarity with office machines (printer, fax, multi-line phone, etc.).
• Previous experience with EHR systems.
• Excellent interpersonal skills with a high level of diplomacy and political awareness, and ability to work effectively as a member of a team.
• Demonstrate ability to meet deadlines.
• Satisfactory references from employers and/or professional peers.
• Satisfactory criminal background check.
• Satisfactory drug screen.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

What to expect from us

Hope for Tomorrow, a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

Hope for Tomorrow is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.