Residential Technician

DuraServ; Brooklyn Heights (OH); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

Life insurance

Disability insurance

Ongoing paid training and manufacturer

Job summary

DuraServ is seeking a Residential Technician to install and service residential garage doors and opener systems with precision and independence. You will diagnose issues, program remotes, and maintain a well-organized, stocked service truck while ensuring customer satisfaction.

The role emphasizes quality workmanship, adherence to PPE/OSHA 10 safety standards, and professional communication with homeowners in various weather conditions.

Qualifications

• High School diploma or equivalent (or have a comparable background).
• 1–2 years of experience in residential garage door installation or related mechanical trade; able to work independently.
• Valid driver's license and clean driving record; operate company vehicle daily.
• Ability to lift, carry, and maneuver 50–75 lbs; frequent ladder use up to 14 feet; work in varying outdoor conditions.

Responsibilities

• Install, service, and repair residential garage doors, tracks, hardware, springs, cables, and opener systems, primarily for new construction installations.
• Diagnose routine service issues and program remotes, keypads, and smart-enabled openers while following safety standards.
• Maintain an organized, well-stocked service truck and communicate clearly with customers to ensure job quality and safety.

Skills

Mechanically skilled

Safety-conscious

Physically capable

Precise and efficient

Professional in the customer's home

Independent and accountable

Education

High School diploma or equivalent

Vocational or technical training in mechanics, construction, electrical, welding, or related field

Job description

DELIVER SOLUTIONS THAT MATTER.

EVERY HOMEOWNER CALLING US HAS A PROBLEM THEY NEED SOLVED.

You're the one who shows up and gets it done — independently, correctly, the first time.

DuraServ is looking for a Residential Technician who takes pride in a clean installation, a well‑balanced door, and a customer who knows the job was done right. This Is a Craft Role — And DuraServ Treats It That Way. DuraServ Residential is a division focused on new construction installations and residential garage door service — and the Residential Technician is the person customers see, trust, and remember. You’ll perform installations and repairs on residential garage doors and opener systems, work independently with limited supervision, and deliver the kind of workmanship that earns DuraServ its reputation one home at a time. This is not an entry‑level role with a script to follow. It’s a skilled trade position that requires you to diagnose, measure, adjust, and complete jobs with accuracy and efficiency — and to communicate with customers in a way that reflects well on the company, every single time. If you have the technical skills, the work ethic, and the professional presence to carry this role independently — your truck is waiting.

What You'll Do

Install and Service with Precision

• Perform installations, service, and repairs on residential garage doors, sections, tracks, hardware, springs, cables, drums, rollers, weather seals, and opener systems — with primary focus on new construction installations
• Execute standard replacements and one‑person door and opener replacements independently within allotted time, using correct tools, methods, and safe work practices
• Accurately measure openings, align tracks, set spring tension, and balance doors — ensuring each system operates correctly before you leave the job site

Diagnose, Program, and Solve

• Diagnose routine service issues — misalignment, sensor faults, damaged hardware, force adjustments, and opener programming errors — and resolve them with the right fix, not a workaround
• Program remotes, keypads, and smart‑enabled opener technology according to manufacturer and company standards
• Maintain an organized, well‑stocked truck — tools, equipment, and materials secured and inventoried according to company procedures

Represent DuraServ in the Field

• Follow all PPE and OSHA 10 safety practices — proactively identify and report unsafe conditions; leave every job site safe, clean, and free of debris
• Use internal systems to clock in and out, document work performed, record parts used, and provide accurate service notes
• Communicate professionally with customers — answering questions clearly, explaining work performed, and leaving every homeowner confident the job was done right

Who You Are

You don't need someone standing over your shoulder. You know what a quality installation looks like, and you don't leave until you've delivered it.

• Mechanically skilled — you're comfortable with hand and power tools, and you understand residential garage door systems at the component level: springs, cables, tracks, drums, bearing plates, openers, sensors, and weather seals
• Safety-conscious — PPE, ladder safety, lockout/tagout basics, pinch‑point awareness, and safe torsion spring handling are non‑negotiable parts of how you work, not reminders you need
• Physically capable — this role requires regular lifting of 50 to 75 lbs., frequent ladder use up to 14 feet, and extended work in tight, low‑clearance spaces and varying weather conditions
• Precise and efficient — you measure correctly the first time, set tension and balance to standard, and complete jobs within schedule without cutting corners
• Professional in the customer's home — you communicate clearly, treat the space with respect, and represent DuraServ the way you'd want your own home serviced
• Independent and accountable — you manage your truck, your schedule, and your job quality without needing to be managed

What We're Looking For

Required

• High School diploma or equivalent
• 1 to 2 years of experience in residential garage door installation or a related mechanical trade — you've done this work before and you can do it independently
• Valid driver's license and acceptable driving record — you'll operate a company vehicle daily between customer locations
• Ability to lift, carry, and maneuver 50 to 75 lbs. regularly; frequent ladder use up to 14 feet; comfortable working in tight, low‑clearance spaces and varying outdoor conditions

Preferred

• Vocational or technical training in mechanics, construction, electrical, welding, or a related field
• OSHA 10 certification or demonstrated familiarity with jobsite safety standards
• Experience programming smart‑enabled opener systems and keypad or remote technology

What's In It For You

• Competitive hourly pay commensurate with your experience and skill level
• Autonomy and trust — you're given the tools and the freedom to do your job the right way
• Full benefits package: medical, dental, vision, and 401K with company match
• Company‑provided life insurance, short‑term and long‑term disability
• Premium tools, ongoing paid training, and manufacturer certifications
• A high‑performance team environment — no slackers, no shortcuts, no one dragging down the standard you've built your career on
• Clear advancement track — technical excellence at DuraServ leads to leadership opportunities for those who want them

A Direct Note to the Right Candidate.

Residential service work is personal. You're in someone's home, working on the thing that protects their vehicles and their family. The homeowner is watching how you treat their space, how you explain the work, and whether what you install actually works the way it should.

DuraServ's Residential Technicians are the standard we're measured by in every market we serve. If you take that seriously — if the quality of your work is personal to you — this is the role that rewards it.

Deliver solutions that matter. In residential service, every door you hang is someone's home. Make it count.

Compensation

This compensation information is a good faith estimate of the salary or hourly wage range that DuraServ reasonably expects to pay upon hire, and is provided in accordance with applicable state and local pay transparency laws. Similar positions located outside of a covered jurisdiction may not necessarily receive the same compensation. The anticipated compensation range for this role is $17.44 to $28.80 and reflects the range DuraServ expects to pay at the time of hire, based on factors including geographic market, skills, experience, qualifications, and internal equity.

Salary/Hourly: Hourly

In addition to base compensation, this role is eligible for the following:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays

Equal Opportunity Employment

DuraServ and its subsidiaries are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.

Accommodation

DuraServ and its subsidiaries are committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please email [e-mail] .

About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. since 2001. Our residential division delivers the same standard of quality and service our commercial customers have come to expect — and our Residential Technicians are the reason that standard holds.

DuraServ is an Equal Opportunity Employer.