Residential Support Staff
Available Shifts: First and Second Shift
Full-Time and Part-Time Opportunities Available
Build a Career That Makes a Difference
CPM is seeking compassionate, dependable, and motivated Residential Support Staff to join our team. This position provides hands‑on support to individuals with intellectual and developmental disabilities in a residential setting.
As a Residential Support Staff member, you will help individuals strengthen their daily living skills, achieve personal goals, participate in their communities, and live as independently as possible. This is a meaningful opportunity for someone who enjoys helping others and wants to make a positive difference every day.
Key Responsibilities
- Provide respectful, person-centered care and support.
- Implement individual goals and support strategies in accordance with DDS guidelines and CPM policies.
- Assist individuals with developing and maintaining daily living skills.
- Implement program goals and document each individual's progress according to established teaching strategies.
- Transport individuals safely to medical appointments, programs, recreational activities, and community events.
- Maintain accurate vehicle mileage, service, and safety records.
- Accompany individuals to medical appointments and ensure that progress notes and physicians' orders are obtained and submitted promptly.
- Accurately document behavioral, medical, and program-related information.
- Respond calmly and appropriately to emergencies or crisis situations.
- Promptly report serious incidents, safety concerns, and changes in an individual's condition to the appropriate supervisor.
- Complete other duties assigned by the Program Coordinator or management team.
Qualifications
- High school diploma or GED required.
- Valid driver's license and reliable transportation required.
- Knowledge of Connecticut DDS systems is preferred.
- Basic computer skills, including experience with Microsoft Word, Excel, and Outlook.
- Ability to communicate effectively and maintain accurate documentation.
- Ability to remain calm, professional, and responsive during emergencies.
- DDS Medication Certification, First Aid, CPR, and PMT certifications must be obtained within six months of hire and maintained throughout employment.
- Previous experience supporting individuals with intellectual or developmental disabilities is preferred but not required.
Benefits
Eligible full-time employees receive access to a comprehensive benefits package that includes:
- Medical insurance
- Dental insurance
- Vision insurance
- Voluntary life insurance
- 403(b) retirement plan