Residential Support Staff DDS - East Hartford - Main St

Corporation for Public Management; East Hartford (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Voluntary life insurance

403(b) retirement plan

Job summary

Corporation for Public Management seeks compassionate Residential Support Staff to assist individuals with intellectual and developmental disabilities in a residential setting. The role focuses on strengthening daily living skills, promoting independence, and participation in the community.

Shifts include First and Second, with both full-time and part-time opportunities. Must have a high school diploma or GED and a valid driver’s license; CT DDS knowledge is preferred.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and reliable transportation required.
• DDS Medication Certification, First Aid, CPR, and PMT certifications must be obtained within six months of hire.

Responsibilities

• Provide respectful, person-centered care and support.
• Implement individual goals and support strategies per DDS guidelines and CPM policies.
• Assist individuals with developing and maintaining daily living skills.
• Document progress and goals using established teaching strategies.
• Transport individuals to medical appointments, programs, and community events.
• Maintain vehicle mileage, service, and safety records.
• Report incidents and changes in the individual's condition to supervisors.
• Document behavioral, medical, and program-related information.
• Respond to emergencies calmly and appropriately.
• Complete duties assigned by the Program Coordinator or management.

Skills

Empathy

Effective communication

Calm under pressure

Reliable transportation

Documentation skills

Education

High school diploma or GED

DDS Medication Certification, First Aid, CPR, PMT within 6 months of hire

Tools

Microsoft Word

Excel

Outlook

Job description

Residential Support Staff

Available Shifts: First and Second Shift
Full-Time and Part-Time Opportunities Available

Build a Career That Makes a Difference

CPM is seeking compassionate, dependable, and motivated Residential Support Staff to join our team. This position provides hands‑on support to individuals with intellectual and developmental disabilities in a residential setting.

As a Residential Support Staff member, you will help individuals strengthen their daily living skills, achieve personal goals, participate in their communities, and live as independently as possible. This is a meaningful opportunity for someone who enjoys helping others and wants to make a positive difference every day.

Key Responsibilities

• Provide respectful, person‑centered care and support.
• Implement individual goals and support strategies in accordance with DDS guidelines and CPM policies.
• Assist individuals with developing and maintaining daily living skills.
• Implement program goals and document each individual’s progress according to established teaching strategies.
• Transport individuals safely to medical appointments, programs, recreational activities, and community events.
• Maintain accurate vehicle mileage, service, and safety records.
• Accompany individuals to medical appointments and ensure that progress notes and physicians’ orders are obtained and submitted promptly.
• Accurately document behavioral, medical, and program‑related information.
• Respond calmly and appropriately to emergencies or crisis situations.
• Promptly report serious incidents, safety concerns, and changes in an individual’s condition to the appropriate supervisor.
• Complete other duties assigned by the Program Coordinator or management team.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and reliable transportation required.
• Knowledge of Connecticut DDS systems is preferred.
• Basic computer skills, including experience with Microsoft Word, Excel, and Outlook.
• Ability to communicate effectively and maintain accurate documentation.
• Ability to remain calm, professional, and responsive during emergencies.
• DDS Medication Certification, First Aid, CPR, and PMT certifications must be obtained within six months of hire and maintained throughout employment.
• Previous experience supporting individuals with intellectual or developmental disabilities is preferred but not required.

Benefits

Eligible full‑time employees receive access to a comprehensive benefits package that includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Voluntary life insurance
• 403(b) retirement plan