Residential Support Lead — 2nd Shift (4pm–12am)

North Community Counseling Centers; Columbus (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Meals provided during shifts

Medical, dental, and vision insurance

Paid vacation and sick time

9 paid holidays

Continuing education and training

Supportive team environment

Job summary

North Community Counseling Centers is seeking Residential Support Staff for the 2nd shift (4pm-12am) in Columbus, OH. You will help create a safe, supportive home environment for adults with mental health and behavioral health needs, assist with daily routines, meals, and community activities, and accompany residents to appointments and outings.

No hands-on personal care is required; training is provided. The role emphasizes building relationships, independence, and well-being, with a focus on

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old.
• Valid driver's license.
• Ability to pass background checks and drug screening.
• Basic computer skills and ability to complete electronic documentation.
• Experience in residential care preferred but not required.

Responsibilities

• Create a safe, positive, and supportive home environment for residents.
• Build positive relationships with residents through conversation, games, movies, walks, and other activities.
• Encourage independence and assist with everyday routines, such as meal preparation and household chores.
• Accompany residents on appointments, shopping trips, recreational outings, and community activities.
• Support residents with medications according to training and agency procedures.
• Help new residents become familiar with their home, daily routines, and program expectations.
• Monitor resident well-being and respond appropriately to concerns or emergencies.
• Complete daily activity logs, shift reports, medication records, and incident reports.
• Follow agency policies, safety procedures, and residential program guidelines.
• Assist with staffing coverage at other NCCC residential homes when needed.
• Participate in required training, staff meetings, and supervisions.
• Place orders and track inventory.
• Oversee daily task lists for Residential Staff.
• Report facility concerns and submit maintenance requests.
• Complete incident reports.

Skills

Dependable

Patient

Compassionate

Professional boundaries

Education

High school diploma or GED

Tools

Basic computer skills

Job description

North Community Counseling Centers is seeking Residential Support Staff for the 2nd shift (4pm-12am) in Columbus, OH. You will help create a safe, supportive home environment for adults with mental health and behavioral health needs, assist with daily routines, meals, and community activities, and accompany residents to appointments and outings.

No hands-on personal care is required; training is provided. The role emphasizes building relationships, independence, and well-being, with a focus on