Residential Staff Supervisor

Kismet Residential Treatment Center; Tomball (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Built-In Overtime

Company parties

Competitive salary

Employee discounts

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

A residential treatment facility in Tomball, Texas, is seeking a Supervisor to oversee daily care and management of children and Residential Staff. The ideal candidate will have experience in a similar setting with strong supervisory skills and the ability to handle crisis situations effectively. You will be responsible for ensuring the care, safety, and well-being of all children in the facility. Additional qualifications include a High School diploma or GED and necessary state background checks.

Qualifications

• 2+ years of direct-care experience in a residential treatment setting.
• At least 1 year of supervisory experience.
• Must be 23 years of age or older.

Responsibilities

• Supervise daily care of children and manage Residential Staff.
• Complete shift documentation and case notes.
• Promote professionalism and enforce behavior management systems.

Skills

Supervisory skills

Crisis intervention

Effective communication

Team management

Behavior management

Education

High School diploma or GED

Job description

Benefits:

• Built‑In Overtime
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Summary

The Supervisor is responsible for daily care and supervision of children while in care. This person(s) supervises all Residential Staff. Essential duties and responsibilities include the following. Other duties may be assigned as necessary.

1. Assists in the management of team of Residential Staff including scheduling and employee management.
2. Supervises children in activities in order to observe or effect changes in their social behavior.
3. Completes shift documentation including but not limited to residential case notes, incident reports, and resident inventory.
4. Observes methods and techniques of clinical staff and participates in treatment of children through interaction, limit setting, and implementation of treatment plans.
5. Promotes professionalism with counseling staff ensuring dress code, appropriate staff-resident interactions, etc.
6. Escorts children to groups, interviews, meetings, mealtimes, recreation, education activities, medical appointments, and participates in supervision and instruction.
7. Maintains age-appropriate rules and enforces the behavior management system, including the proper conduct of children during work, recreation, and education activities.
8. Trains and models’ skill sets to Residential Staff.
9. Supervises the self‑administration of medication documents medication administration, as ordered.
10. Works to prevent unacceptable behavior in children or groups.
11. Maintains professional boundaries between self and residents to ensure appropriateness in the working relationship.
12. Provides crisis intervention as needed.
13. Communicates all appropriate information internally and externally to facilitate the treatment of the resident.
14. Attends training and meetings as required.
15. Shares/transmits the mission and vision of Kismet to staff and to clients and families served.
16. Teaches rules, manners, policies for interpersonal relationships, and personal care.
17. Review client files on a Periodic basis for the completeness and accuracy of residential documentation.
18. Review client files on a quarterly basis to access service plan implementation, progress towards desired outcomes, and future appropriateness of service plan.
19. Perform all duties within contract, state and federal regulations, Kismet policy, and COA standards.

SUPERVISORY RESPONSIBILITIES

This position directly supervises staff. Carries out supervisory responsibilities in accordance with Kismet policies, State and Federal laws, and Minimum Standards. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance including coaching and future performance development; manages training needs through learning management system; rewarding and disciplining employees; addressing complaints and resolving problems. Maintain quality improvement goals and address at regularly scheduled staff meetings.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must submit to and pass a pre‑employment drug test. Must submit to and pass random drug tests during employment. Must successfully pass all background screenings as required by the state. Must be 23 years of age or older. Behaviour or health status must not present a danger to children in care. Must be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform assigned tasks.

EDUCATION, LICENSURE AND/OR EXPERIENCE

High School diploma or GED and at least two years of direct‑care experience and at least one year of supervisory experience in a residential treatment setting working with children with emotional disorders.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the organization.

MATHEMATICAL SKILLS

Ability to apply basic mathematical concepts such as fractions, percentages, ratios, and proportions to practical solutions.

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one or two‑step instructions. Ability to deal with standardized situations with occasional variables.

OTHER REQUIREMENTS

Valid driver's license, appropriate insurance and reliable car. Must submit to and pass a pre‑employment drug test. Must submit to and pass random drug tests during employment. Must successfully pass all background screens as required by the state.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and talk or hear. The employee will be required to have repetitive use of their feet and hands. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee may have occasional contact with cleaning solvents, aromatics, and nuisance dusts.

Other physical requirements specific to this job:

• Occasionally required to lift/carry up to 50 lbs.
• Occasionally required to push/pull up to 50 lbs.
• Occasionally required to climb stairs
• Occasionally required to bend and/or stoop
• Occasionally required to kneel and/or crouch

Key: Constantly: (67-100%) 6-8 hours Frequently: (34-66%) 4-6 hours Occasionally: (0-33%) 1-3 hours

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.