Residential Service Technician – HVAC, Plumbing & Hydronics

Manhattan Plumbing & Heating; Belgrade (MT); On-site; USD 52,000 - 78,000; Full time

Job summary

Manhattan Plumbing & Heating is seeking a Service Technician to deliver high-quality residential and light commercial service, maintenance, diagnostics, and repair across HVAC, plumbing, and hydronics. You will work as part of a unified service team with shared standards for professionalism, communication, safety, and customer care.

Full-time, with an on-call rotation. Responsibilities include diagnosing and repairing systems, documenting findings, and maintaining compliance with codes.

Qualifications

• GED or high school diploma or equivalent.
• Journeyman license.
• Associate degree preferred.
• Vocational training or apprenticeship program.

Responsibilities

• Diagnose, repair, maintain, and service HVAC, plumbing, and hydronic systems according to company standards.
• Complete work orders and digital documentation in a timely manner.
• Document findings, parts used, and recommendations.
• Maintain clean, organized work areas and uphold safety policies.
• Communicate clearly with customers and team members about options and timelines.
• On-call rotation duties and after-hours response as required.
• Collaborate with dispatch, CSRs, and other technicians to ensure quality service.

Skills

Customer service

Communication

Safety-conscious

Documentation

Teamwork

Education

GED or high school diploma or equivalent

Journeyman license

Associate’s degree in related field (preferred)

Vocational training or apprenticeship program

Tools

Plumbing tools

HVAC diagnostic tools

Digital CRM & Dispatch Software

Sage Field Operations

Microsoft Word/Excel

Google Workspace

Job description

Manhattan Plumbing & Heating is seeking a Service Technician to deliver high-quality residential and light commercial service, maintenance, diagnostics, and repair across HVAC, plumbing, and hydronics. You will work as part of a unified service team with shared standards for professionalism, communication, safety, and customer care.

Full-time, with an on-call rotation. Responsibilities include diagnosing and repairing systems, documenting findings, and maintaining compliance with codes.