Residential Service Plumber - Customer‑Focused Home Repairs

Danika Plumbing LLC; Everett (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Danika Plumbing in Everett, WA is seeking a skilled Residential Service Plumber to diagnose and complete residential plumbing repairs and maintenance during scheduled service calls.

This customer-facing role emphasizes building rapport, setting expectations, asking thoughtful questions, inspecting homes, and presenting clear options without pressure. You will report to the Operations Manager and collaborate with office and field teams to keep customers informed and service calls running smoothly.

Qualifications

• 2+ years of residential plumbing experience.
• Troubleshooting, leak detection, drain cleaning, pipe repair, fixture installation, and water heater work.
• Working knowledge of residential plumbing systems and codes.
• Strong communication and customer service skills.
• Ability to explain technical issues in plain language.
• Professional and dependable demeanor.
• Technical training in plumbing or related field is a plus.

Responsibilities

• Respond to scheduled residential service calls for plumbing repairs and maintenance.
• Build rapport with homeowners and set a clear visit agenda.
• Listen carefully and understand homeowner concerns before inspection.
• Inspect plumbing systems to identify issues and related concerns.
• Diagnose and repair leaks, drains, piping, fixtures, water heaters.
• Perform drain cleaning and sewer diagnostics and explain findings.
• Present repair options and recommendations with room for questions.
• Complete work safely and per plumbing codes.
• Keep customer and office informed throughout the call.
• Take job photos and document findings and decisions.
• Participate in ongoing training and call reviews.

Skills

Residential plumbing experience

Troubleshooting

Leak detection

Drain cleaning

Water heater maintenance

Customer service

Communication

Education

Technical training in plumbing or related field

Tools

Residential plumbing tools

Job description

Danika Plumbing in Everett, WA is seeking a skilled Residential Service Plumber to diagnose and complete residential plumbing repairs and maintenance during scheduled service calls.

This customer-facing role emphasizes building rapport, setting expectations, asking thoughtful questions, inspecting homes, and presenting clear options without pressure. You will report to the Operations Manager and collaborate with office and field teams to keep customers informed and service calls running smoothly.