Residential Service Plumber

ACE Home Services; Phoenix (AZ); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

Top wages w/ commission

Health plan

Life Insurance

Paid Time Off

401(k) match

Company vehicle

Year-round work

Career development

Job summary

Ace Home Service is seeking an experienced residential service plumber to diagnose and repair home plumbing systems, including water heaters and fixtures. You will present repair options to customers, document all calls and invoices, and communicate clearly with dispatch and office staff.

The role requires safe operation of a company vehicle and adherence to safety standards. Join a team that emphasizes quality work, family-like culture, and opportunities for advancement in a year-round,

Qualifications

• 3+ years of residential service plumbing experience.
• Valid driver's license and insurable driving record.
• Excellent written and verbal communication skills.
• Strong time management and attention to detail.

Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems.
• Provide customers with repair options and educate on long-term solutions.
• Document service calls, estimates, and invoices in ServiceTitan.
• Maintain professional communication with customers and office staff.
• Operate company vehicle safely and adhere to safety standards.
• Stay current on industry practices and company procedures.
• Deliver outstanding customer service and maintain a clean work area.
• Inspect systems to identify issues and recommend maintenance.

Skills

Residential service plumbing

Water heater removal

Customer communication

Safety compliance

Job description

Overview

Ace Home Serviceis looking for an experienced residential service plumber!

Are you are looking for a company where the quality of your work matters, where you are treated like family, and where you can build a lifetime career? If this sounds like your kind of place, we want to hear from you!

Reasons to work with us:

• Top Industry Wages with uncapped commission!
• Health, Dental, and Vision plans
• Employer paid life insurance
• Paid Time Off
• 401K retirement program with company match
• Company Vehicle and Uniforms
• Year-round work
• Employee development and advancement opportunities

Residential Service Plumber Duties:

• Diagnose, troubleshoot, and repair residential plumbing systems, including water, drainage, and fixture-related issues.
• Provide customers with clear repair and replacement options, educating them on findings, recommendations, and long-term solutions.
• Accurately document all service calls, estimates, invoices, and job notes using ServiceTitan.
• Maintain professional communication with customers, dispatch, and office staff to ensure efficient scheduling and exceptional service.
• Safely operate and maintain a company vehicle while adhering to all traffic laws and company safety standards.
• Participate in ongoing training and development programs to stay current on industry best practices, products, and company procedures.
• Deliver outstanding customer service by building trust, maintaining a clean work area, and representing the company professionally at all times.
• Inspect plumbing systems to identify potential issues and recommend preventative maintenance solutions.
• Ensure all work is completed in compliance with local plumbing codes, safety regulations, and company quality standards.

Required Service Plumber Qualifications:

• 3+ years of residential service plumbing experience
• Experience in removing and installing water heaters - Strongly Preferred
• Valid driver's license and insurable driving record (to operate company vehicle)
• Excellent written and verbal communication skills
• Strong time management skills
• Strong attention to detail
• Strong knowledge of safety compliance
• Ability to work independently or in a team environment
• Able to handle physical workload, lift and carry 60 lbs.

What We Believe In?

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted Min Pay Rate

USD $70,000.00/Yr.

Posted Max Pay Rate

USD $130,000.00/Yr.