Residential Service Plumber

Frank Gay Services; Florida; On-site; USD 34,000 - 55,000; Full time

Job summary

Frank Gay Services is seeking an experienced Residential Plumbing Service Technician who will operate a service vehicle and handle residential plumbing service calls throughout the day. You will troubleshoot problems, perform detailed evaluations, and explain findings in clear terms to customers, offering repair options and confident estimates.

Success comes from strong plumbing skills plus the ability to walk homeowners through problems without confusing or pressuring them.

Qualifications

• Residential plumbing service experience.
• Strong troubleshooter.
• Ability to diagnose problems instead of guessing.
• Explain technical information in simple terms.
• Comfort talking about price.
• Build and present repair options.
• Listen to customers before recommending solutions.
• Understand ethical sales and customer service.
• Pride in clean, professional work.
• Manage your day effectively.

Responsibilities

• Run your own service vehicle and handle residential plumbing service calls.
• Troubleshoot and diagnose plumbing problems.
• Complete detailed plumbing evaluations.
• Explain findings and present repair options to customers.
• Present estimates clearly and confidently and answer questions.
• Protect the customer’s home and keep the vehicle/work area clean.

Skills

Residential plumbing

Troubleshooting

Customer communication

Ethical sales

Job description

Overview

Great Plumbers Do More Than Fix Pipes.

At Frank Gay Services, our Residential Plumbing Service Technicians are problem solvers, trusted advisors, and skilled tradespeople.

You’re not just showing up, fixing one thing, and leaving.

You are looking at the problem, finding the cause, explaining what you found, giving the customer clear options, and completing work you can be proud to put your name on.

If you’re an experienced residential plumber who knows the trade and knows how to talk to customers, we want to know you.

What You’ll Do

You will run your own service vehicle and handle residential plumbing service calls throughout your day.

You will:

• Troubleshoot and diagnose plumbing problems
• Complete detailed plumbing evaluations
• Find the cause of the customer’s problem
• Explain your findings in simple language
• Build repair and replacement options
• Present estimates clearly and confidently
• Answer customer questions
• Help homeowners understand their choices
• Complete approved plumbing repairs
• Keep customers informed from start to finish
• Protect the customer’s home while you work
• Keep your vehicle and work area clean
• Deliver the kind of service customers remember

What Makes Someone Successful Here?

You need strong plumbing skills.

But that’s only part of the job.

Our strongest technicians can also walk a homeowner through a problem without making them feel confused or pressured.

You may be a strong fit if you:

• Have residential plumbing service experience
• Are a strong troubleshooter
• Know how to diagnose problems instead of guessing
• Can explain technical information in an easy way
• Are comfortable talking about price
• Can build and present repair options
• Listen to the customer before recommending solutions
• Understand ethical sales and customer service
• Take pride in clean, professional work
• Manage your day well