Residential Service Plumber

Horizon Services, LLC.; Broomall (PA); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Sign-on bonus

Company training and growth

Job summary

WM Henderson is seeking a skilled Residential Service Plumber to diagnose and repair residential plumbing while delivering exceptional customer service and educating homeowners on options. You will work in field settings, travel to job sites, and uphold high workmanship standards.

Competitive compensation is offered with up to $40/hour base pay, potential annual earnings of $80,000–$130,000+, and a $5,000 sign-on bonus for qualified candidates. Ongoing training and support are provided.

Qualifications

• Experience as a Residential Service Plumber.
• Relevant plumbing licenses and certifications preferred.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.
• Professional appearance and strong work ethic.
• Excellent customer service and communication skills.

Responsibilities

• Troubleshoot, diagnose, and repair residential plumbing systems.
• Perform preventative maintenance and plumbing inspections.
• Deliver exceptional customer service and professional recommendations.
• Educate homeowners on repair and replacement options.
• Maintain a high standard of workmanship and professionalism.

Skills

Residential plumbing

Customer service

Communication

Problem solving

Teamwork

Education

Plumbing license

Certifications preferred

Job description

Residential Service Plumber Up to $40/Hour Base Pay + Up to $5,000 Sign-On Bonus

Are you a skilled Residential Service Plumber who enjoys solving problems, helping homeowners, and delivering exceptional customer service? Are you looking for a company that values your expertise, supports your growth, and rewards your performance? If so, discover why so many employees and customers choose WM Henderson.

Why WM Henderson

For more than 30 years, WM Henderson has been a trusted name in plumbing, heating, and air conditioning services. Our success is built on outstanding customer care, technical excellence, and a people-first culture. We recognize that our employees are the foundation of our business, and we invest in their success through training, career development, and industry-leading support.

At WM Henderson, we believe that happy employees create happy customers.

What You'll Do

As a Residential Service Plumber, You Will

• Troubleshoot, diagnose, and repair residential plumbing systems
• Perform preventative maintenance and plumbing inspections
• Deliver exceptional customer service and professional recommendations
• Educate homeowners on repair and replacement options
• Maintain a high standard of workmanship and professionalism

What We Offer Competitive Compensation

• Up to $40/hour base pay
• Annual earning potential of $80,000 to $130,000+
• Performance-based bonus opportunities
• Up to $5,000 sign-on bonus for qualified candidates
• Company-provided tools, resources, and ongoing support

Stable, Year-Round Employment

• Consistent full-time work throughout the year
• Flexible scheduling options, including traditional schedules and 4x10 shifts
• Strong customer demand and steady workflow

Career Growth & Professional Development

• More than 150 hours of paid training annually
• Clear advancement opportunities with a strong promote-from-within culture
• Many of our leaders started as technicians in the field
• Sponsorship opportunities for Journeyman licensing and NATE certifications
• Tuition reimbursement and scholarship programs

Comprehensive Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability coverage
• Wellness Reimbursement Program
• Employee Assistance Program, including counseling and legal resources
• Paid Time Off and Paid Holidays
• 401(k) with company match
• Employee discounts

What We're Looking For

• Experience as a Residential Service Plumber
• Relevant plumbing licenses and certifications preferred
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening
• Professional appearance and strong work ethic
• Excellent customer service and communication skills
• Self-motivated, dependable, and team-oriented mindset

This is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.