Residential Service Manager

Waltham Services

Natick (MA)

On-site

USD 72,000 - 78,000

Full time

2 days ago

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Benefits offered by this job

Company Vehicle & Gas Card

Company Smartphone

Career Advancement Opportunities

Bonus Opportunities

Medical

Dental

Vision

401k w/ Company Match

Tuition Reimbursement

Pet Insurance

Legal Plan

Community Involvement

Charity Work

Family Feel with Large Company Support

Employee Assistance Program

Rollins Employee Relief Fund

Discounts on travel, movie tickets, X,

Job summary

Waltham Pest Services is seeking a Residential Service Manager based in Natick, MA to lead insulation installation projects for residential and commercial properties. The role emphasizes energy efficiency, safety, and customer communication as you oversee attic work and coordinate with homeowners and site supervisors.

Responsibilities include preparing spaces, installing materials, removing old insulation, operating equipment, and maintaining safety.

Qualifications

High School/GED or equivalent required.
Current valid driver’s license required.
Must be at least 18 years old.
Team oriented and courteous with strong customer focus.
Excellent listening and customer service skills.

Responsibilities

Install insulation materials (fiberglass, cellulose, spray foam) according to specs and safety standards.
Measure and prepare attic spaces for insulation installation.
Remove old or damaged insulation as needed.
Operate equipment such as blowers and vacuums.
Follow safety protocols and use PPE appropriately.
Communicate project details and progress with homeowners or site supervisors.
Maintain clean, organized work areas and company vehicles.
Document completed work and materials used for each job.

Skills

Team oriented

Courteous

Customer focus

Listening

Customer Service

Education

High School/GED or equivalent

Current valid driver’s license

Job description

Overview

Waltham Pest Services has been New England’s original pest control provider—and we’re still leading the way. Our mission is simple: protect the health and safety of our communities through smart, innovative pest solutions.

We believe great service starts with great people. That’s why we prioritize the well‑being, growth, and satisfaction of every team member.

We are currently seeking a Residential Service Manager. This position will be based out of our Natick, MA branch.

At Waltham Pest Services, our Residential Service Managers play a vital role in ensuring we deliver the exceptional, health‑focused service our customers count on. As New England’s original pest control provider, we take pride in protecting our communities—and our Service Managers help bring that mission to life every day.

Responsibilities

You will be responsible for installing, replacing, and upgrading insulation materials in residential and commercial attics to improve energy efficiency, comfort, and safety. This role requires attention to detail, physical stamina, ability to work in a hot environment, and a commitment to maintaining high safety and quality standards.

Key Responsibilities

Measure and prepare attic spaces for insulation installation.
Install insulation materials (such as fiberglass, cellulose, or spray foam) according to specifications and safety standards.
Remove old or damaged insulation as needed.
Operate equipment such as blowers and vacuums
Follow all safety protocols, including proper use of PPE and ladder safety.
Communicate with homeowners or site supervisors about project details and progress.
Maintain clean and organized work areas and company vehicles.
Document completed work and materials used for each job

Benefits

Company Vehicle & Gas Card
Company Smartphone
Career Advancement Opportunities
Bonus Opportunities
Medical
Dental
Vision
401k w/ Company Match
Tuition Reimbursement
Pet Insurance
Legal Plan
Community Involvement
Charity Work
Family Feel with Large Company Support
Employee Assistance Program
Rollins Employee Relief Fund
Discounts on travel, movie tickets, Apple Music, GrubHub, and more

Compensation

Salary position
Paid vacation time
Commissions
Paid holidays
401k with company match
Stock purchase

Training & Growth

Paid Technical Training School/Required State Pesticide Licensing
Opportunities for growth, development, and advancement through an actual growth plan
Awards and recognition

Schedule

Monday to Friday
Weekend availability

Supplemental Pay Types

Bonus pay
Commission pay

License/Certification

Driver's License (required)

Work Location

On the road

Why Waltham?

At Waltham Pest Services, our top priority is our people – whether that means current employees or recruitment. As a winner of the Top Workplace 2023 award, you can be sure we are walking the walk – so your job search can end right here. We pride ourselves on our forward-thinking vision of diversity, inclusion, safety, and FUN so you know a career at Waltham Pest Services is all about you.

Qualifications

What We’re Looking For:

High School/GED or equivalent
Current valid driver’s license
Must be at least 18 years of age
Team oriented
Courteous
Customer focus
Listening
Customer Service
We will consider for employment all qualified applicants in a manner consistent with applicable federal, state, and local laws

Physical Demands / Working Environment

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations including climbing ladders, bending, crawling, lifting, and carrying the necessary items throughout the day. You also need to obtain the appropriate pesticide license within the first 90 days of employment (company paid):