Residential Sales Specialist

The Terminix International Company Limited Partnership; Los Angeles (CA); On-site; USD 62,000 - 108,000; Full time

Job summary

The Terminix International Company Limited Partnership is seeking a Residential Sales Specialist to sell pest control solutions to residential customers. You will visually inspect sites, analyze customer needs, and develop proposals to address issues while maximizing service enhancements.

You will collaborate with support teams and use our Sales CRM to document home diagrams and progress. Travel up to 100% within territory to close opportunities; strong communication and presentation skills are

Qualifications

• High school diploma or equivalent.
• Prefer Associate's or Technical degree.
• Pest Industry certifications a plus.
• Must have 1+ years of sales or pest technician experience.
• Prefer 1-2 years in pest control sales and 2+ years in customer service.
• Effective verbal communicator with customer-facing conversations and presentations.
• Must possess a valid driver’s license.
• Willing to travel up to 100% of time within territory.

Responsibilities

• Sell pest control solutions to residential customers.
• Visually inspects homes and businesses for pests, harborage, entries, etc.
• Assess customer needs via needs analysis using company knowledge.
• Develop proposals to resolve issues and propose enhancements to services.
• Complete Home diagram using Sales CRM for clear understanding.
• Follow up on proposals to close sales opportunities.
• Provide expert knowledge to new service installations.
• Complete daily activities and sales performance using the Sales CRM.

Skills

Verbal communication

Customer-facing communication

Presentation skills

Customer service experience

Driver's license

Negotiation skills

Education

High school diploma or equivalent

Associate's or Technical degree preferred

Pest Industry certifications a plus

Tools

CRM software

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to \"protect people, enhance lives, and preserve the planet.\"What do our Residential Sales Specialists do?The primary purpose of this role is selling the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions.Functions include, but are not limited to the following:Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications.Visually inspects homes and businesses for pests, pest harborage, pest entries, etcBased on assessment findings, sell pest control solutions for residential customers.Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunitiesPartners with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges.Follow up on past proposals to close sales opportunitiesProvide expert knowledge to new service installations to ensure the job is completed satisfactorilyComplete daily activities and sales performance using the company sales CRMWhat do you need?High school diploma or equivalentPrefer Associate's or Technical degreePest Industry certifications a plusMust have 1 or more years of sales or pest technician experiencePrefer 1-2 years of experience in pest control sales and 2 or more years in a customer service roleMust be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-upsMust possess a valid driver’s license from state of residenceTravel up to 100% of time within assigned territory(s)Base pay range: $15.87-$28.27/hourAnnual Total Earning Potential after initial training period: $62300 - $108400 / yearIn addition to the base pay, a Colleague working in this role who has completed training may be eligible to earn additional monetary compensation including overtime, incentive, and/or commission pay. Total annual earning potential may vary based on performance, assigned routes, and achieving Key Performance Indicators (\"KPIs\").Pay RangeHourly: $17.00 - $22.00Why Choose Us?A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Click here to read more about our Total Rewards Program which includes:Professional and Personal GrowthMultiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreSavings and Retirement401(k) retirement plan with company-matching contributionsWork-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work. Is that you?This company is a Drug Free workplace.Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.