Residential Sales Specialist

Rentokil North America; California; On-site; USD 62,000 - 108,000; Full time

Benefits offered by this job

Benefits starting day 1

Commission opportunities

Overtime pay

Job summary

Rentokil North America is seeking a Residential Sales Specialist to grow our pest management business by selling to new and existing residential customers. The role emphasizes needs-based selling, customer service collaboration, and accurate CRM documentation.

You will assess homes, present tailored solutions, and follow up on proposals while traveling within your territory to close sales and drive revenue. Benefits start day 1 for FT colleagues.

Qualifications

• 1+ years of sales or pest technician experience.
• Prefer 1-2 years in pest control sales and 2+ years in customer service.
• Must be an effective verbal communicator with customer-facing conversations and presentations.
• Must possess a valid driver’s license from state of residence.
• Travel up to 100% of time within assigned territory.

Responsibilities

• Sell pest control solutions for residential customers.
• Assess customers’ needs by performing a needs analysis using product knowledge.
• Collaborate with customer service, Inside Sales, and technicians for opportunities.
• Develop proposals to resolve pest issues and upsell services.
• Follow up on proposals to close sales opportunities.
• Maintain Home diagrams in the Sales CRM for clarity.
• Provide expert knowledge to new service installations.

Skills

Sales experience

Communication

Presentation skills

Education

High school diploma or equivalent

Associate's or Technical degree

Tools

Sales CRM

Pest industry certifications

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Residential Sales Specialists do? The primary purpose of this role is selling the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business.

Functions include, but are not limited to the following:

• Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications.
• Visually inspects homes and businesses for pests, pest harborage, pest entries, etc
• Based on assessment findings, sell pest control solutions for residential customers.
• Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunities
• Partners with Branch Manager to identify revenue streams with our current base and service specialist engagement
• Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges.
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
• Complete daily activities and sales performance using the company sales CRM

What do you need?

• High school diploma or equivalent
• Prefer Associate's or Technical degree
• Pest Industry certifications a plus
• Must have 1 or more years of sales or pest technician experience
• Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role
• Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-ups
• Must possess a valid driver’s license from state of residence
• Travel up to 100% of time within assigned territory(s)

Base pay range:

Base pay range: $15.87-$28.27/hour

Annual Total Earning Potential after initial training period: $62300 - $108400 / year

In addition to the base pay, a Colleague working in this role who has completed training may be eligible to earn additional monetary compensation including overtime, incentive, and/or commission pay. Total annual earning potential may vary based on performance, assigned routes, and achieving Key Performance Indicators ("KPIs").

Pay Range Hourly: $18.00 - $24.00

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.

Western Exterminator is a member of the Rentokil family of companies, the global leader in Pest Control across more than 80 countries. At Western Exterminator, we believe providing our team members a career path with growth and earning potential is essential to our success as an organization. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Western Exterminator's business.