Residential Sales Consultant I

Service Experts; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary + commission

Generous PTO

Health coverage: Medical, Dental, Vision

Company-paid Life Insurance

Job summary

Service Experts in Fort Wayne, IN, is seeking a Residential Sales Consultant (RSC) to provide homeowners with tailored HVAC and water heater solutions. As a trusted advisor, you will utilize consultative selling and relationship management skills to succeed.

The ideal candidate has at least 2+ years of proven sales experience and strong negotiation skills. Top performers can earn $90,000-$120,000 annually through a competitive base salary and commission, along with generous PTO and health coverage.

Qualifications

• 2+ years of proven sales experience with a preference for B2C selling.
• Strong negotiation skills and talent for closing sales.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Present tailored HVAC and water heater options to customers.
• Build lasting customer relationships ensuring satisfaction.
• Drive growth using internal leads and personal prospecting.
• Collaborate with technical teams during site visits.
• Stay updated on industry trends and technology.

Skills

Sales experience

Customer education

Negotiation skills

Strong business development abilities

Education

High school degree or GED

Bachelor's degree or related professional sales certifications

Job description

Overview

As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This outside sales position blends consultative selling, customer education, and relationship management. You will maximize success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Location

Location Address: 1702 Fairfield Ave, Fort Wayne, IN 46802

Key Responsibilities

• Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Desired Skills & Qualifications

• Education: High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.
• Experience: 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.
• Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.
• Communication: Demonstrated ability to educate customers and present technical concepts clearly. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Commitment: A dedication to providing high-quality, customer-focused service.
• Requirements: Valid driver’s license with an acceptable driving record.
• Physical Demands: Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Flexibility: Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistently demonstrate a positive attendance record.

Benefits & Why You Should Join

• Earning Potential: Top performers earn exceptionally well through competitive base salary + commission.
• Our average sales professionals earn an average of $90,000-$120,000 annually. Top performers can earn more.
• Generous PTO.
• Supportive culture: training, mentorship, and professional development.
• Health coverage: company-sponsored Medical, Dental, and Vision.
• Fully equipped: smartphone, tablet, uniforms, and tool replacement program.
• Protection: company-paid Life Insurance plus optional Short/Long-term Disability.

Minimum Experience

Minimum Experience: 2+ years

Education

Years Minimum Education: Bachelor's Degree preferred

Equal Opportunity Statement

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Flexibility and Accommodations

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail].

Disclaimer

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.