Residential Sales Consultant I

Service Experts Heating & AC LLC; Birmingham (AL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Top pay for top performers

Paid time off

Medical, dental, vision insurance

401(k) with company matching

Life insurance

Disability insurance

Training academy

Company-provided device & uniform

Tool replacement program

Job summary

Service Experts Heating & Air Conditioning is seeking a Residential Sales Consultant (RSC) in Birmingham, AL. You will diagnose homeowners' comfort needs and offer HVAC and water heater solutions through outside sales, blending consultative selling with customer education and relationship management.

You will leverage warm leads, company-provided pipelines, and self-generation to close opportunities, with strong earning potential through base pay plus commission and incentives.

Qualifications

• 2+ years of proven sales experience, preferably direct-to-consumer (B2C).
• High school diploma or GED required; a Bachelor’s degree or related sales certifications preferred.
• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments including ladders, attics, basements and crawl spaces.
• Flexible hours and on-call shifts as needed.

Responsibilities

• Present tailored comfort options for high-efficiency HVAC and water heater systems.
• Build lasting customer relationships and ensure satisfaction, trust and retention.
• Drive growth by following internal leads and developing an own prospect pipeline.
• Collaborate with the technical team during site visits to tailor solutions.

Skills

Business development

Negotiation

Closing sales

Communication

Education

Bachelor's degree

Sales certifications preferred

Job description

Welcome!Location Address: 5529 Eastcliff Industrial Loop, Irondale, AL 35210**This position offers a base salary plus commission**As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.Why You Should Join the Service Experts Team:Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Join the team of experts and realize your true potential!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunitiesOur Sales Professionals earn an average of $90,000-$120,000 annuallyTOP performers WILL earn moreGenerous PTO provided24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)29 paid days off after your 2nd year of employmentReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe’ll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsAs a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.Key ResponsibilitiesConsultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.Desired Skills and QualificationsEducation: High school degree or GED required. A Bachelor’s degree or related professional sales certifications preferred.Experience: 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.Skills: Strong business development abilities, excellent negotiation skills, and a talent for closing sales.Communication: Demonstrated ability to educate customers and present technical concepts clearly. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.Commitment: A dedication to providing high-quality, customer-focused service.Requirements: Valid driver’s license with an acceptable driving record.Physical Demands: Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.Flexibility: Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistently demonstrate a positive attendance record.Minimum Experience: 2+Years Minimum Education: Bachelor's DegreeService Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]