Residential Program Supervisor, CASAC

RISE Housing and Support Services; New York (NY); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Healthcare benefits

Career growth

Wellness time and paid lunch

Job summary

RISE Housing and Support Services is seeking a Residential Program Supervisor to oversee Hedgerow House operations in Ballston Spa, NY under the Program Director. You will lead a small team to provide a safe, therapeutic environment for residents navigating substance use challenges, while promoting independence and compassionate care.

The role emphasizes strong leadership, crisis management, and adherence to policies, with a pathway for growth within a growing organization and a supportive,

Qualifications

• CASAC credential from NYS with 2+ years of experience with sensitive populations.
• 1+ years of leadership experience.
• Ability to operate independently, think on your feet, and follow training.
• Excellent crisis management and dispute resolution skills.
• Strong interpersonal boundaries.
• Shared belief in respect, empathy, and inclusion.
• Background checks as per policy.
• Valid NY Driver's License with acceptable driving record.

Responsibilities

• Manage day-to-day operations of Hedgerow House in collaboration with Program Director.
• Oversee program operations.
• Intake screening process.
• Supervise and support relief staff.
• Internal and external communication.
• Building management.
• Maintain a safe and supportive environment.
• Adhere to policies, procedures, and regulations.

Skills

Leadership

Crisis management

Dispute resolution

Interpersonal skills

Education

CASAC credential (NY)

Job description

Job Description

RISE Housing and Support Services is looking for a dedicated, compassionate, self-motivated leader, to oversee the daily operations of the Hedgerow House residential program in Ballston Spa, NY, under the supervision of the Program Director. A successful candidate will be able to inspire a small staff to help our residents to manage the life challenges their substance use diagnose has presented, while maintaining a healthy, safe, and therapeutic environment.

RISE offers a Residential Program Supervisor:

• A rate of $25 to $27 per hour
• A generous time off package: In your 1st year, earn up to 3 weeks of vacation time, 3 weeks of combined sick and personal time, enjoy up to 11 holidays, and a day off for your birthday
• Medical, Dental, Vision, and many other benefits
• An opportunity to start a new career in a growing organization that likes to promote from within
• A role that allows you to utilize your leadership talents and the independence to own your role
• A family friendly atmosphere with wellness time, paid lunch hours, and recognition for your hard work and achievements

Overview of Job Responsibilities:

• Managing the day to day operations of the Hedgerow House residential program in collaboration with the Program Director
• Oversight of program operations
• Intake Screening Process
• Supervision and support of relief staff
• Internal and External Communication
• Building management
• Maintaining a safe and supportive environment
• Adherence to all policies, procedures, and regulations

To qualify you must have:

• A CASAC credential from NYS with 2+ years of experience working with sensitive populations
• 1+ years of leadership experience
• An ability to operate independently, think on your feet, and follow your training
• Excellent crisis management and dispute resolution skills
• Strong interpersonal boundaries
• Our shared belief system in areas such as respect, empathy, and inclusion
• Clearance with all relevant background checks as per RISE policies and governing regulations
• A valid NY State Driver's License and a driving record acceptable to the RISE automotive program

RISE Housing and Support Services is an Equal Opportunity Employer.

Company Description

RISE Housing and Support Services is a human service agency that has been serving people in Saratoga and the surrounding counties since 1978. RISE programs provide safe, healthy housing and support services to people with mental health concerns, substance use, and other life challenges.

Our Mission
Our mission at RISE Housing and Support Services is to help people living with mental health, substance use, and other life challenges to remain safe and healthy in the community through housing and supportive services.

Our Vision
RISE will serve as a catalyst, leader, and partner in meeting the housing and recovery needs of our community. Our knowledgeable and resourceful staff and board members will educate the community to reduce the stigma associated with mental health diagnoses, substance use, and other life challenges.

Our Values
We are compassionate. We focus on the inherent value and uniqueness of each individual we serve.

We are respectful. We listen with respect to understand the needs of the people we serve and respond with dignity and kindness.

We are dedicated. We work together as a team to seek solutions and live our values consistently while holding one another accountable.

We are progressive. We seek and employ socially responsive service models to address substance use and mental health concerns in our community.

We Treat People with
Esteem We believe housing is healthcare and a basic human right. We believe that when individuals have healthy, safe housing, they have the stability and security to achieve greater personal wellness.

Understanding We acknowledge that individuals are unique and success looks different for each person based on their circumstances and goals.

A Holistic Approach We seek to treat each individual as a whole person, understanding that their needs extend beyond their mental health diagnoses, substance use, or medical condition.

Positivity We work together with individuals through the healing process, setting achievable goals and honoring the unique needs and challenges of each person or family member.

Empathy We believe individuals are important to their friends, families, and loved ones. We seek to assist individuals to strengthen and maintain their natural support systems.