Residential Plumbing Service Technician – Growth & Benefits

Summers Plumbing Heating & Cooling; Kokomo (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Birthday off

401(k) match

Health insurance

Vision insurance

Dental insurance

Company phone & iPad

Uniforms

Job summary

Summers Plumbing Heating & Cooling in Huntington, IN seeks a Plumbing Service Technician to deliver high-quality plumbing services for residential customers, including water heater servicing, water testing, and system inspections. The role emphasizes professional growth, teamwork, and customer-focused work ethic.

Responsibilities include diagnostics, estimates, maintenance, and clear communication with customers; you will document work and uphold safety and company standards.

Qualifications

• Valid driver's license required.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Professional demeanor and respect for customers and their property.
• Self-motivated with a goal-oriented mindset for long-term career.
• Willingness to participate in an on-call rotation.
• Ability to pass background, driving, and drug screening.

Responsibilities

• Perform plumbing maintenance and service calls for residential customers, including diagnostics and repairs.
• Provide accurate estimates and detailed proposals for service, repair, and replacement options.
• Conduct routine SCA maintenance to ensure system longevity and optimal performance.
• Inspect and service water, drain, and gas systems, as well as fixtures and valves.
• Educate customers on maintenance needs and available solutions, ensuring clear and professional communication.
• Document all work performed, including system details, services completed, and customer discussions.
• Maintain a high standard of workmanship and uphold company values in every customer interaction.
• Participate in ongoing training and mentorship programs to enhance skills and knowledge.
• Follow all company policies, safety protocols, and ethical standards.
• Maintain company-provided vehicle, equipment, and uniforms in a clean and organized manner.
• Support a positive work environment by fostering respect, professionalism, and teamwork.

Skills

Valid driver's license

Troubleshooting

Customer service

Professional demeanor

On-call readiness

Background/drug screening

Job description

Summers Plumbing Heating & Cooling in Huntington, IN seeks a Plumbing Service Technician to deliver high-quality plumbing services for residential customers, including water heater servicing, water testing, and system inspections. The role emphasizes professional growth, teamwork, and customer-focused work ethic.

Responsibilities include diagnostics, estimates, maintenance, and clear communication with customers; you will document work and uphold safety and company standards.