Residential Plumbing Diagnostics Technician

Horizon Home Services; Broomall (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

401(k) with company match

Paid Time Off and Holidays

Training and tuition reimbursement

Sign-on bonus up to $5,000

Job summary

WM Henderson is seeking a Residential Plumbing Diagnostics Technician to troubleshoot, diagnose, and repair residential plumbing systems safely and efficiently. You will perform preventative maintenance and inspections, explain repair options, and educate homeowners to help them make confident decisions.

Join a team that emphasizes quality workmanship, ongoing training, and a strong, customer-first culture.

Qualifications

• Hands-on experience as a Residential Service Plumber.
• Valid driver’s license with a clean record.
• Clear communication and customer-focused mindset.
• Ability to pass background check and drug screening.

Responsibilities

• Troubleshoot, diagnose, and repair residential plumbing systems—safely and efficiently.
• Perform preventative maintenance and thorough home plumbing inspections.
• Offer professional recommendations and explain repair vs. replace options.
• Educate homeowners so they can make confident decisions.
• Deliver clean workmanship and a polished, professional experience.

Skills

Residential plumbing

Communication

Customer service

Job description

Residential Plumbing Diagnostics TechnicianAt WM Henderson, every service call is an opportunity to solve a problem, earn a smile, and make a home safer and more comfortable. Picture your day: you roll out in a well-stocked truck, greet a homeowner, quickly pinpoint a hidden leak, explain options clearly, and deliver a clean, lasting repair. That’s the craft—and the customer care—we celebrate.Why Pros Choose WM HendersonFor 30+ years, our name has stood for trusted plumbing, heating, and air conditioning service. We’re known for technical excellence, a people-first culture, and investing in our team with training, tools, and career pathways. We believe happy employees create happy customers—and we back that up.Compensation & RewardsUp to $40/hour base payAnnual earning potential: $80,000 to $130,000+Performance-based bonus opportunitiesUp to $5,000 sign-on bonus for qualified candidatesCompany-provided tools, resources, and ongoing supportYour Impact (Day-in-the-Life)Troubleshoot, diagnose, and repair residential plumbing systems—safely and efficientlyPerform preventative maintenance and thorough home plumbing inspectionsOffer professional recommendations and explain repair vs. replace optionsEducate homeowners so they can make confident decisionsDeliver clean workmanship and a polished, professional experienceSchedule & StabilityFull-time, year-round workload with strong customer demandFlexible scheduling options, including traditional schedules and 4x10 shiftsGrowth & Development150+ hours of paid training annuallyClear advancement paths with a strong promote-from-within cultureMany of our leaders began as field techniciansSponsorship opportunities for Journeyman licensing and NATE certificationsTuition reimbursement and scholarship programsBenefits That Support YouMedical, Dental, Vision, and Life InsuranceFlexible Spending Accounts (FSA)Short-Term and Long-Term Disability coverageWellness Reimbursement ProgramEmployee Assistance Program, including counseling and legal resourcesPaid Time Off and Paid Holidays401(k) with company matchEmployee discountsWhat You BringHands-on experience as a Residential Service PlumberRelevant licenses/certifications preferredValid driver’s license with a clean driving recordProfessional appearance, strong work ethic, and clear communicationCustomer-first mindset; self-motivated and team-orientedComplianceAbility to pass a background check and drug screeningReady to Move Forward?Our application is quick and mobile-friendly. If you want a company that invests in your success and offers real growth, apply today.Join WM Henderson and elevate your plumbing career.Field role: You’ll work at customer and job sites rather than a single location. Expect day trips to job sites, with most nights at home, and be based within driving distance of the territory.