Residential Plumbing Comfort Advisor

Heritage Home Service; Auburn (NH); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) with company match

Health, Dental, and Vision Insurance

Disability Insurance

Life Insurance

PTO 120 hours annually

Paid holidays annually

Company vehicle, phone, tablet, and 4–

Employee referral bonuses

Family discount on services

Job summary

Heritage Home Service in Auburn, NH is seeking a Plumbing Comfort Advisor to meet homeowners, assess plumbing needs, and present tailored residential solutions. You’ll educate customers, create estimates, and close sales with a consultative, customer-first approach.

Average daily leads and uncapped earning potential support a rewarding career with a trusted New England home services brand. The role emphasizes building long-term relationships, staying current on products and trends, and

Qualifications

• Experience selling residential plumbing replacement and installation solutions.
• Knowledge of residential plumbing systems and products.
• A consultative, customer-first approach to sales.
• Excellent communication, presentation, and negotiation skills.
• Ability to build rapport and earn customer trust.
• Self-motivation and a results-driven mindset.
• Experience using CRM, sales, or estimating software.
• Valid driver's license with a clean driving record.

Responsibilities

• Meet homeowners via company leads, referrals, and self-generated opportunities.
• Conduct in-home consultations to evaluate plumbing systems and needs.
• Present options and recommendations tailored to budget and goals.
• Create and present professional estimates and proposals.
• Build trust and guide customers through decision-making with a consultative approach.
• Close sales while maintaining a strong conversion rate and delivering a great customer experience.
• Develop and maintain long-term relationships for repeat business and referrals.
• Stay informed on plumbing products, installation methods, and industry trends.
• Maintain accurate customer records and sales activity in company systems.
• Collaborate with operations and installation teams to ensure a seamless experience.

Skills

Successful sales

Plumbing knowledge

Consultative selling

Communication skills

Rapport building

Self-motivation

CRM/estimating software

Valid driver's license

Tools

CRM software

Job description

Overview

Join the Heritage Home Service Team as a Plumbing Comfort Advisor at our Auburn, NH location

Earn $125,000+ annually with company-provided leads, uncapped earning potential, and the support of one of New England's fastest-growing home service companies.

Heritage Home Service is seeking a driven, customer-focused Plumbing Comfort Advisor to join our team in Auburn, NH. If you have experience selling residential plumbing solutions and enjoy helping homeowners make informed decisions, this is an opportunity to build a rewarding career while making a meaningful impact on the families we serve.

Why Join Heritage?

At Heritage, we invest in our people and provide the tools, training, and support needed to succeed. Our Plumbing Comfort Advisors receive an average of 4-6+ qualified lead opportunities per day, with additional earning potential through self-generated business and referrals.

This role offers the opportunity to earn $125,000+ annually, backed by a strong brand reputation, an established customer base, and a team dedicated to helping you succeed.

What You’ll Do:

As a Plumbing Comfort Advisor, you'll meet with homeowners to assess their plumbing needs, educate them on available options, and recommend customized solutions that improve comfort, efficiency, and reliability.

• Meet with homeowners through company-generated leads, referrals, and self-generated opportunities
• Conduct in-home consultations to evaluate plumbing systems and identify customer needs
• Present solution options and provide recommendations tailored to each homeowner's budget and goals
• Create and present professional estimates and proposals
• Build trust and guide customers through the decision-making process with a consultative sales approach
• Close sales and maintain a strong conversion rate while delivering an exceptional customer experience
• Develop and maintain long-term customer relationships that generate repeat business and referrals
• Stay informed on plumbing products, installation methods, and industry trends
• Maintain accurate customer records and sales activity within company systems
• Collaborate with operations and installation teams to ensure a seamless customer experience from sale to project completion

What You’ll Bring:

• Proven success selling residential plumbing replacement and installation solutions
• Strong knowledge of residential plumbing systems and products
• A consultative, customer-first approach to sales
• Excellent communication, presentation, and negotiation skills
• Ability to build rapport and earn customer trust
• Self-motivation and a results-driven mindset
• Experience using CRM, sales, or estimating software
• Valid driver's license with a clean driving record

What We Offer:

Compensation

• Opportunity to earn $125,000+ annually
• Uncapped earning potential
• Company-provided leads averaging 4-6+ per day
• Additional earning opportunities through self-generated business and referrals

Benefits

• 401(k) with up to 4% company match
• Health, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• 120 hours of PTO annually (available after 90 days)
• 48 hours of paid holiday time annually
• 20% Family Discount on Services
• Employee Referral Bonus Programs
• Company vehicle, phone, tablet, and uniforms provided

About Heritage

At Heritage, excellence isn't just a goal, it's our way of life. We are committed to delivering exceptional service to our customers while creating opportunities for our employees to grow personally and professionally. We live by our core values:

• Always Pursue Better
• Treat People Right
• Do Things Well

If you're ready to join an organization that values customer relationships, rewards performance, and provides the support needed to succeed, we'd love to hear from you.