Residential Plumber

The Contractor Consultants; Mount Laurel Township (NJ); On-site; USD 41,000 - 83,000; Full time

Benefits offered by this job

Weekly pay with bonuses and commission

Comprehensive medical, dental, and vis

Paid lunch breaks

401k with company match

Paid time off including holidays, vaca

Company vehicle

Tools and safety equipment provided

Team events and family activities

Job summary

Professor Gatsby’s Heating, Cooling, Plumbing & Electrical is seeking a Residential Service Expert to diagnose and repair complex residential plumbing issues in Southern New Jersey. You will manage projects from initial call to final installation within a family‑owned environment.

You will lead diagnostics, perform quality repairs, upsell services, document work in Service Titan, and mentor junior teammates while maintaining five‑star service standards.

Qualifications

• Minimum 3–5 years in residential plumbing.
• Ability to troubleshoot, diagnose, and repair diverse plumbing systems.
• Valid driver’s license and clean driving record.
• Strong communication and organizational skills for field documentation.

Responsibilities

• Diagnose residential plumbing issues and perform high‑quality repairs.
• Manage projects from initial sale to final installation.
• Upsell services to improve home comfort and safety.
• Document work and communicate with customers via Service Titan.
• Coordinate with field operations to meet timelines and service standards.
• Mentor junior team members on-site with leadership and precision.

Skills

Residential plumbing

Troubleshooting

Project management

Strong communication

Customer service

Education

High school diploma or GED

Tools

Service Titan

Job description

Residential Service Expert - Deliver Premium Plumbing Solutions for Southern New Jersey Homeowners

Job Overview

• Company: Professor Gatsby’s Heating, Cooling, Plumbing & Electrical
• Salary/Pay Rate: $30 to $60 per hour Which Includes Performance Bonuses and Commissions.
• Location: West Berlin, NJ.
• Job/Employment Type: Full Time.
• Schedule: Five day work week (on-call as needed with bonus)
• Four 10 hour shifts also available
• Project Scope: Residential & Commercial HVAC / Mechanical
• Mandatory Licenses & Certifications: Valid Driver’s License.

The Opportunity

You will serve as a premier service provider and technical expert, diagnosing complex residential plumbing issues and performing high-quality repairs. This role empowers you to manage your own projects from initial sale to final installation within a supportive, family-owned environment. You will have the autonomy to drive your own success while being backed by the highest-rated service team in the region.

How You Will Make an Impact

• Execute technical diagnostics on residential plumbing systems to identify and resolve complex service issues.
• Perform heroic repairs and installations for excavation and service projects to ensure total system integrity.
• Consult with homeowners to present specialized solutions and upsell services that improve home comfort and safety.
• Manage project documentation and customer communications through Service Titan to maintain high operational transparency.
• Coordinate with field operations to maintain strict project timelines while delivering five-star customer service.
• Mentor junior team members by demonstrating leadership qualities and technical precision on-site.

Required Qualifications & Experience

• Minimum of 3 - 5 years of professional experience specifically within the residential plumbing field.
• Proven ability to troubleshoot, diagnose, and repair diverse plumbing systems with minimal oversight.
• Valid driver’s license with a commitment to maintaining a safe and professional driving record.
• Strong communication and organizational skills necessary for managing customer dynamics and field documentation.

Preferred Qualifications & Experience

• Demonstrated proficiency using Service Titan for dispatching, estimating, and closing sales in the field.
• Successful track record of selling and installing self-generated plumbing jobs.
• Completion of a high school diploma or GED equivalent.
• Advanced knowledge of excavation plumbing and specialized residential installations.

Compensation & Benefits

• Weekly pay cycle with multiple bonus programs and commission opportunities.
• Comprehensive medical, dental, and vision insurance plans.
• Paid lunch breaks
• Retirement savings program (401k) with company match.
• Paid time off including holidays, vacation, and sick leave.
• Company vehicle, smartphone/tablet tech package, and uniforms provided.
• Personal tool replacement program and provided safety equipment.
• Regular company events, including Phillies games and holiday parties for families.

About Us

Professor Gatsby’s Heating, Cooling, Plumbing & Electrical is a family-owned industry leader rooted in accuracy, integrity, and expertise. We focus on continuing education and investing in our team to ensure we offer long-term careers rather than just jobs. Learn more at www.profgatsby.com.

Professor Gatsby’s Heating, Cooling, Plumbing & Electrical is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.