Residential Officer

State of Iowa; Council Bluffs (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

The State of Iowa is seeking a Residential Officer to operate in a 24-hour community-based corrections facility. The role emphasizes high-contact engagement, pro-social behavior development, and strong safety practices to reduce reoffending.

You will work with a multidisciplinary team, applying motivational interviewing and cognitive behavioral strategies, supporting clients and case managers to achieve goals while prioritizing dignity, trauma-informed care, and cultural responsiveness.

Qualifications

• Graduation from high school, GED, or equivalency.
• E-Verify and Right to Work compliance knowledge.

Responsibilities

• Conduct facility security checks and searches.
• Transport clients within the community.
• Observe and assess client behaviors and interactions.
• Support case managers and clients in achieving their goals.
• Respond to emergencies using defensive tactics and life-saving measures.

Skills

Communication skills

Education

High school diploma or GED

Job description

Residential Officer Position

Male Only

Note: In order to fulfill PREA standards, we are accepting male applications only

Evening and/or night schedule

Are you passionate about making a positive impact in your community? Do you thrive in dynamic and demanding situations? If so, we have an exciting opportunity for you to become a key player in preparing clients for successful reentry into society as a Residential Officer at the Iowa Department of Corrections.

As a Residential Officer in our 24-hour community-based corrections facility, you will be a direct service provider, engaging in high-contact interactions with clients. You will play an essential role in eliciting and supporting pro-social behaviors, with a focus on programming that fosters personal growth and reduces the risk of reoffending.

We value initiative and independent judgment, and you will be part of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Your exceptional communication skills and ability to build quality relationships with clients will be essential in driving positive change.

Your responsibilities will encompass a diverse range of tasks from conducting facility security checks and searches to transporting clients within the community. You'll be trained to employ effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies, to facilitate lasting transformation.

Your dedication to client welfare extends to supporting case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness. Safety is paramount, and you will be prepared to respond to emergencies using appropriate defensive tactics and life-saving measures.

We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Graduation from high school, GED, or equivalency.