Residential NC Foreman (55456)

Precisiontc; Traverse City (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Precision Plumbing is seeking an Install Manager in Traverse City, MI to direct retrofit installation operations, schedule crews, and manage procurement. You will keep customers updated on lead times and schedules while overseeing installer training and performance.

The role requires coordinating daily jobs with foremen, ensuring timely paperwork and materials, and maintaining high installation standards. This is a full-time position based in Traverse City.

Qualifications

• Required: High school diploma or equivalent.
• Arrive at shop by 6:45 to supervise morning dispatch process.
• Desired: Professional phone skills.
• Desired: Strong interpersonal skills.
• Desired: Well organized and able to work independently.

Responsibilities

• Oversee daily installation scheduling with Retrofit/Electrical/HVAC & Plumbing foremen.
• Review jobs with installer; verify time cards and punch lists.
• Ensure tools and vans are checked weekly and layouts are completed per schedule.
• Update schedule at 3:30 PM and communicate with office and sales staff.
• Provide technical assistance to installers and management as needed.
• Assist in training and labor-saving techniques for the installation team.

Skills

Dispatch scheduling

Leadership

Customer communication

Education

High school diploma

Job description

Precision Plumbing - TRAVERSE CITY, MI 49684

Overview

Salary Range

Position Type

Full Time

Install Manager

Position Summary:

To manage the retrofit installation operations of the company, including the scheduling and dispatch of the crews, ordering and purchasing procurements. Clear and concise communications with company customers, including keeping customers appraised as to the company schedule and requested lead-time. Oversee the training and efficiency of company installers.

Required Qualifications:

• High school diploma or its equivalent
• Arrive at shop at 6:45 to supervise the morning dispatch process.

Desired Qualifications:

• Professional phone skills
• Strong interpersonal skills
• Energetic personality
• Well organized and ability to work independently
• High standard of excellence

Essential Functions and Responsibilities:

• Daily review of jobs in progress and upcoming jobs with the Retrofit Manager, Electrical Manager, HVAC & Plumbing Foremen to discuss scheduling needs, manpower issues and job details.
• Review new jobs with installer, check paper work and time card from previous days job, find out any punch list or uncompleted items.
• Check at least one installer’s tools and van per week.
• Walk shop and loading area, answer questions, installers gone by 7:20.
• Complete layouts and drawings as scheduled by Manager
• Continue to develop and implement labor saving installation practices, challenging others within the department and company to do the same.
• Turn in shop cut sheets and material lists daily for early staging per dept. policy.
• Provide technical assistance to sales staff and management as needed.
• Communicate installation & budgeted hours with shop and installers, including breaking jobs of three days or longer into 8 hour increments.
• Be available by phone for installer’s questions; know whereabouts and progress of crew during the day.
• 3:30 return to the shop to update schedule, finish drawings.
• Return builder/customer calls as needed
• Follow up field status with crew.
• Turn over ASAP fittings to the shop.
• Check warehouse person to make certain that all jobs for the next day have been pulled and staged in the loading area.
• Turn in all purchasing for scheduled jobs at least three days in advance, all purchasing should be done by 10:00.
• 10:00 leave for scheduled layouts as needed
• Contact office before & after each layout.
• Check on one or two jobs in progress each day for quality & on time status and to assist installers with training and labor saving techniques.
• Meet with sales team/estimators throughout the week to review technical questions
• Retrofit Leads meet with Retro Sales team at least once per week on regular cadence to review jobs and questions.
• Ensure that the company’s installation standards are being followed; continue to help in the development of these standards.
• Review staged area of the warehouse once per day to check on the status of future jobs, review punch list, resolve questions and problems as they arise to avoid unnecessary deliveries the day of the job
• Review jobs with installers and sales team each morning, highlight installation details in the manual to ensure success.
• Provide technical assistance to installers and other departments as needed
• Update Coordinators on installers skill set as those change
• Track installer’s progress, successes, core competencies and opportunities for improvement
• Other duties and tasks as assigned

Success Factors / Job Competencies:

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

Physical Demands:

Performance Standards:

Certain key business indicators that will measure the effectiveness of this job description. These include the following:

• Contract performance, how many hours for shop, install, gas pipe, trim and startup are incurred, compared to the amount of hours estimated.
• Degree to which Labor Management principles are utilized.
• Degree to which unproductive labor or lost time is minimized.
• Degree to which mechanics improve in ability and in efficiency.
• Number of problems, which arise as a result of jobs not being installed according to original or revised layout and design.
• Number of warranty calls, resulting in non billable time.
• Quantity of rush orders, deliveries as a result of poor planning.
• Number of return trips/call backs due to installer error.
• Quality of installers paper work and documentation of operations/installations.
• Number of times jobs not started on time.
• Number of jobs held up due to material, equipment or fittings not ready.
• The degree to which the installation crew are able to meet or exceed their performance goals and earn monthly incentives.