Residential Manager- IDD

Bottlenotes Inc.; Coraopolis (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

401(k) with company match

Tuition reimbursement

Paid time off

Holiday pay

Job summary

Verland is hiring a Residential Manager to lead training, scheduling, and supervision of direct care workers in our CLA division homes. The role emphasizes compliance with state and federal regulations, HIPAA, and high-quality resident care.

You will oversee daily operations across shifts, coordinate activities, handle incident documentation, and participate in ongoing staff development. This on-site, exempt, salaried position requires 24/7 on-call availability in Moon Township, PA.

Qualifications

• Must have a high school diploma or GED; a Bachelor's in Education is preferred.
• Experience in human services and residential care.
• Excellent verbal and written communication.
• Valid driver's license with clean record.
• Certified in First Aid and CPR.
• Knowledge of residential practices and IDD.

Responsibilities

• Oversee day-to-day home operations and staff across shifts.
• Train, schedule, and supervise direct care workers.
• Ensure safety, compliance, and documentation of incidents.
• Monitor residents' programs and report findings to supervisors.
• Coordinate community activities and transportation needs.
• Respond to emergencies and maintain HIPAA compliance.

Skills

Verbal communication

Written communication

First Aid

CPR certification

Driver's license

Education

High school diploma or GED

Bachelor's degree in Education preferred

Job description

Verland is hiring Exceptional People to provide Compassionate Care as a Residential Manager for our Residential locations - CLA division.

Location

Moon Twp, PA 15108

Shift Available

24/7

A Residential Manager is primarily responsible for training, scheduling, assigning, and monitoring direct care workers based on the needs of the residents & maintaining high care and compliance standards within their assigned home(s). This is a 24/7 on-call, salaried, exempt position.

Contributions

• Oversees day-to-day operations of the home to ensure that daily programs and activities are carried out and documented across all shifts.
• Plans, organizes, and directs the operations of the house; reinforces the hierarchy of care and agency expectations.
• Supervises staff and ensures the implementation of the individual programs.
• Monitors goal and procedural objectives implemented by direct care staff and reports findings to the Program Specialist / Program Specialist Manager.
• Monitors direct care staff functions to ensure the safety and well-being of the individuals.
• Ensures compliance with all applicable state and federal regulations.
• Maintains accurate reporting of incidents and thorough documentation of relevant details.
• Initiates and/or implements employee disciplinary procedures.
• Resolves disputes in a fair and timely fashion by following established Policies and Procedures.
• Interacts within the community relative to the individual and group needs, (i.e.: activities, transportation, medical visits, and tours).
• Acts as a role model for appropriate employee dress and conduct per Policies and Procedures.
• Maintains the safety of the individuals by recognizing conditions which present as safety or programmatic concerns.
• Works as a Direct Support Professional as necessary to meet staffing requirements.
• Reports all unusual problems to the Program Specialist and/or Health Services Coordinator as appropriate.
• Trains and supervises newly hired direct care staff in the house and participates in the training and evaluation of assigned staff.
• Ensures food menus and doctor-prescribed diets are followed and that sufficient groceries are in the house; performs any shopping as needed.
• Makes certain that direct care staff complete required reports and documentation using stringent monitoring practices, training, and re-education of staff.
• Ensures that all materials and supplies needed for the homes are available, including maintenance issues at assigned homes, as well as vehicle maintenance.
• Conducts monthly fire drills and fire safety trainings as required by regulations.
• Understands and complies with Verland’s Mission and Policies and Procedures & HIPAA policies and educates staff on and enforces compliance with these policies.
• Performs other related duties as required including but not limited to:

Participates in inter-departmental venture/committees/processes as needed (e.g.: Human Resources, Quality Management, Fiscal, etc.).

Participates in the Inter-Disciplinary Team.

Maintains and monitors residents’ adaptive and personal equipment.

Recommend goals & activities to the Program Specialist.

Completes and submits inter-departmental paperwork as required (e.g.: FML, Worker’s Compensation, Change of Status Forms, etc).

• Completes Medication Administration Practicums, as needed, and completes weekly MAR reviews.
• Monitors and accurately reports staff schedules, house budgets, expenses, and payroll.
• Attends in-service training sessions and meetings as directed, including supervisory skill training.

Benefits

• Health (UPMC), Dental (Delta Dental) and Vision Insurances within 30 days
• Healthcare Flexible Spending Account (HSA)
• 403B – Traditional and Roth with Company Match
• Tuition Reimbursement
• Competitive PTO Plan
• 8 Paid Holidays
• Up to an extra $2,080 a year in lieu of Health Insurance coverage.

Requirements

• Must be able/willing to be on-call 24/7.
• High school diploma or GED certificate required. A Bachelor’s degree in Education is preferred, with experience in the field of Human Services.
• Must possess a working knowledge of residential practices and an understanding of Intellectual and Developmental Disabilities.
• Excellent verbal and writing skills in order to effectively communicate with our individuals and staff.
• Must possess and maintain a valid driver’s license and clean driving record.
• Must be certified in First Aid, CPR, and have all state required clearances.
• Capable of carrying out planned social, recreational, work, and study activities for a limited number of individuals.
• Skilled in the ability to cope with day-to-day problems and to record and report observations of individuals’ progress, responses, etc.
• Able to maintain an empathetic attitude toward the individuals served.
• Comprehension of, or capability of, learning the fundamental principles and practices of physical and mental health, including appropriate medical terminology.

Verland is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.