Residential Manager - I/DD

SERV Behavioral Health System; East Windsor (CT); On-site; USD 52,000 - 56,000; Full time

Job summary

SERV Behavioral Health System is seeking a Residential Manager to provide on-site behavioral health services in a residential setting. You will supervise staff, manage daily operations, and ensure therapeutic, safe, and compliant care in alignment with policy and regulatory standards.

Responsibilities include coordinating schedules, documenting treatment plans, and acting as a liaison with supervisory personnel and community resources.

Qualifications

• Must be 21 years of age.
• Bachelor’s degree preferred with 2 years of experience or an Associate degree with 3 years; a High School diploma with 4 years of experience accepted.
• Driver’s license valid in state with three-year driving history and good driving record.

Responsibilities

• Provide on-site direct behavioral health care in a residential setting.
• Oversee site scheduling, supervise staff, and lead the team.
• Ensure safety, documentation and adherence to policies and regulations.
• Coordinate with supervisor and community resources as needed.

Skills

Supervisory experience

Communication skills

MS Word / Excel

Documentation

Reading / Writing

Driver’s license

Behavioral health knowledge

Education

Bachelor’s degree preferred

Associate degree

High School diploma

Job description

JOB SUMMARY:

Provide on-site direct behavioral health care services to people with Developmental Disabilities in a residential setting. Provides oversight to home operations and performs duties in the areas ofstaff supervision, operational administration, home management, therapeutic intervention, teaching skills, documentation, Individual Habilitation Plan and/or Treatment Plan development. Responsible for providing daily structure and coverage to the residence, which includes supervision and assistance with living skills, personal care needs, case management, auditing medication, transportation service, crisis management, recreational and social activities. The Residential Manager communicates all significant behavioral changes in behavior level and notable incidents to the designated supervisory personnel. The Residential Manager acts as liaison and advocates for community resources. The Residential Manager is also responsible for ensuring a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations and corporate policies. Ensure that services are rendered according to SERV Achievement Centers’ mission and SERV BHS’ ethical standards. The Residential Manager will cooperate with the licensee and Department of Human Services staff in any inspection, inquiry or investigation. Performs additional duties as deemed necessary by supervisor.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Will meet the direct service (face to face contact) expectation as determined by the annual goals.
• Oversees site scheduling as necessary and monitors client.
• Acts as a team leader.
• Performs other duties, from time-to-time, be deemed appropriate by the supervisor.
• Ability to read, write and communicate well.
• Ability to document in the individual’s charts and treatment plans required.
• Ability to do simple math required.
• Knowledge of Microsoft Word and Excel a plus.
• Knowledge of current principles and practices of behavioral healthcare, specific to the developmentally disabledpopulation.

EDUCATION, KNOWLEDGE, SKILL & ABILITY:

• Employee must be 21 years of age.
• Bachelor’s degree preferred with 2 years of experience.
• Associate degreewith 3 years of experience, and a High School diploma required with 4 years of experience.
• Supervisory experience preferred.
• Driver’s license valid in the state of New Jersey plus three-year driving history and a driving record in good standing.
  SALARY:
• $25.00 to $27.10based on experience and education.

EEO STATEMENT:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.