Residential Manager

Paycom - ATS; Hampton Bays (NY); On-site; USD 66,000 - 67,000; Full time

Job summary

Paycom - ATS in Hampton Bays, NY seeks a Residential Manager to oversee a 9-10 bed co-ed residence for individuals with severe mental illness. Under the Mental Health Assistant Director, you will ensure professional, compliant operation and service delivery.

Responsibilities include supervising staff, conducting 90-day service plan reviews, coordinating restorative goals, and maintaining comprehensive records. On-call duties and a strong supervisory background are required.

Qualifications

• Minimum qualifications include a high school diploma and at least five years’ experience serving mental health programs.
• One year of supervisory experience is required; graduate degree in human services preferred.

Responsibilities

• Oversee a 9-10 bed residential facility for individuals with severe mental illness.
• Be on-call 24/7 for emergent needs and deploy to the site as needed.
• Develop and review Individual Service Plans every 90 days with necessary participants.
• Coordinate restorative service goals, data collection, and billing requirements.
• Maintain records, staff schedules, training, onboarding, and monthly meetings.

Skills

Supervisory experience

Problem solving

Crisis management

Education

High School Diploma

Degree in human services preferred

Job description

Residential Manager# Residential ManagerWest Tiana Site 2 - Hampton Bays, NY 11946## OverviewSalary Range$66,300.00 - $67,050.00 Salary## DescriptionMental Health Residential ManagerUnder the direct supervision of the Mental Health Assistant Director, the Residential Manager will oversee and maintain successful operation of a (9- 10 bed) co-ed Community residence serving Individuals with severe mental illness. The Residential Manager is expected to carry out responsibilities with the utmost professionalism, forward-thinking, and a positive role-model.Duties would include but are not limited to:* Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns in a timely manner* Availle on-call 24/7 for emergent needs, triage and support; Flexible schedule with availability to deploy to the site, as needed.* Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties.* Maintain COVID protocols as directed.1. of records to identify areas of concern1. Oversees and implements agency medication protocols; Regularly monitors Individual’s awareness and adherence to their prescribed medication regimen; Works collaboratively with the Medication Specialist to ensure OMH Medication protocols are followed by staff1. Conducts MANDATORY staff meetings at least once per month- preparing a thorough, professional agenda; Maintains minutes of staff meetings as well as a sign-in sheet; Attends monthly Managers’ meeting- showing up timely and prepared to present on Program updates1. Develop specific Individual Service Plans, conducts review every 90 days as required- and invites all parties the Individual deems necessary to partake in their recovery plan; Maintains active target dates on the service plan necessary for service delivery* Coordinates the implementation of Restorative Service Goals, including staff assignments for goal-related activities, data collection, progress notes, billing requirements.1. Participates in bi-annual Utilization Management Reviews, and ensures completion of Recovery self-assessments* Coordinates the implementation of Restorative Service Goals, including staff assignments for goal-related activities, data collection, progress notes, billing requirements.* Works collaboratively with clinical department (BIS) to complete/oversee ABC sheets, other behavioral tracking mechanisms making certain that Behavior Plans are successfully implemented; Maintain records and submit according to program due dates.* Utilize Precision Care for all documentation; Run monthly reports on progress notes; Identify areas of concern and appropriately address with assigned team members* Effectively oversees all billing critical documentation including: service delivery, semi-annual* Authorization forms, and quarterly team meetings.* Manage staff schedules, required trainings and staff onboarding process.* Participate in interview process, documenting an applicant tracking form and forwarding to HR within 24 hours; assist in actively recruiting for new team members- as necessary.* Approve timesheets via PayCom every Sunday for all assigned employees; Reviews/approves own timecard* Participates in the admission/discharge process, including trial visits, and 30-day discharge Follow up report.* Confidently represent agency to other service providers and community groups.* Oversees the cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating the dietary needs of the individuals. Review the weekly Menu, making any needed changes, and sign-off prior to the start of each week.* Submit Weekly Food ledgers/receipts and Monthly Recreational receipts, van logs/receipts, etc.* Maintain documentation of annual/bi-annual medical appointments (i.e. physical /PPD/Psychiatric/Psychosocial); conduct routine audits of PC- ensuring face sheet is current with diagnosis’ changes within 24 hours of update* Accompany residents on medical appointments utilizing agency vehicle; Assign to Residential staff as appropriate* Commitment to professional development; evaluate staff on an ongoing basis- 90 days/annual/as deemed appropriate.* Ability to exercise sound judgement always* Ability to keep up with a multitude of emails via Microsoft Outlook; Perform other duties via Microsoft Suites (Excel, Word, Teams)* Effectively manage time, organize workspace, demonstrate proactive planning/prioritize to accomplish responsibilities* Ensuring organization of monthly recreation activities to promote independence, wellness and community integration* Establish and maintain professional, interpersonal relationships; Develop constructive and cooperative working relationships.* Efficiently handle complaints, settle disputes, resolving grievances, conflicts, and offer mediatioProvide training, direction, and supervision to full time, part time, or on-call Residential Counselors assigned to the program as well as the Assistant Manager; Maintain meticulous records to track attendance, compliance and outcomes; Maintains own training compliance1. Coordinates all services for Individuals- including linkages to day treatment, therapy, medical, psychiatric, financial, etc. considering the Individuals’ choice1. Thoroughly prepares for OMH/OMIG/Internal Management Audits; Conducts regular self-auditsabMinimum QualificationsA H.S Diploma with at least FIVE (5) years’ experience working with the Mental Health population; At least one year experience working within a OMH funded residential setting; A minimum of two years’ supervisory experience; Graduate from an accredited college or university with a degree in the field of human services preferred.