Residential Loan Officer

Fidelity Bank; Overland Park (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

A local banking institution is seeking a Mortgage Loan Originator to help clients navigate significant financial decisions regarding home loans. The ideal candidate will possess strong mortgage product knowledge, exceptional communication skills, and experience in the real estate industry. Responsibilities include providing excellent customer service and building relationships with realtors. A bachelor's degree in a relevant field is preferred but not mandatory with sufficient experience. This role offers the opportunity to impact the community positively.

Qualifications

• Bachelor’s degree may be waived for relevant experience.
• Established client base or referral network within the community.
• Experience working with local real estate professionals is required.

Responsibilities

• Guide customers through mortgage lending from origination to closing.
• Provide high-quality customer service during the lending process.
• Maintain relationships with area realtors.

Skills

Customer service

Communication

Interpersonal skills

Mortgage product knowledge

Time management

Education

Bachelor’s degree in business-related field

Tools

Loan origination systems

CRM tools

Job description

KC Metro Headquarters
14435 Metcalf Avenue
Overland Park, KS 66223, USA

Job Overview: As a Mortgage Loan Originator, you will play a vital role in guiding customers through one of the most important financial decisions of their lives. You’ll work closely with borrowers to understand their needs, recommend the right mortgage products, and ensure a smooth loan process from start to finish. This position is ideal for professionals who value personal connections and want to make a meaningful impact in their community.

Responsibilities

• Possessing a thorough understanding of mortgage lending practices, from origination to closing
• Providing high-quality customer service as home-buyers move through the lending process
• Maintaining constant contact with area realtors in order to establish business relationships
• Marketing Fidelity Bank’s loan products (in addition to other products and services)

Requirements

• A bachelor’s degree in a business-related field (which may be waived in lieu of experience)
• Established client base or referral network within the community
• Experience working with local real estate professionals
• Proven experience in mortgage lending or financial services
• Strong knowledge of mortgage products and lending regulations
• Excellent communication and interpersonal skills
• Ability to manage multiple clients and deadlines with care and professionalism
• Familiarity with loan origination systems and CRM tools

EEO/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.If further information, please review the Know Your Rights notice from the Department of Labor.