Residential Loan Officer

Associated Banc‑Corp; Appleton (WI); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off for volunteering

Employee stock purchase plan

Well-being programs

Job summary

Associated Bank in Wisconsin seeks a Residential Loan Officer to build customer relationships and guide borrowers through the mortgage process. You will expand your industry network, develop expertise across banking products, and make a meaningful community impact.

Responsibilities include developing referral networks, conducting pre-qualification interviews, managing applications from origination to processing, and promoting lending programs to underserved areas.

Qualifications

• 1+ years of residential mortgage processing or loan origination experience within a financial institution or mortgage banking company.
• Ability to meet S.A.F.E. Act registration requirements and maintain compliance with applicable regulations.
• Successful completion of a credit check in accordance with RegulationZ requirements.

Responsibilities

• Develop and maintain relationships with real estate professionals, builders, attorneys, and other referral sources to generate new business.
• Conduct compliant mortgage pre-qualification interviews and recommend loan solutions aligned to customer needs.
• Manage residential mortgage loan applications from origination through processing while ensuring regulatory and policy compliance.
• Proactively follow up on leads and maintain a strong pipeline of prospective borrowers.
• Partner with customers to identify additional banking needs and refer or cross-sell appropriate products and services.
• Promote mortgage lending programs within the community, including outreach to low-to-moderate income individuals and underserved areas.
• Collaborate with internal processing teams to support timely and efficient loan closings.
• Prepare and maintain accurate records and reports related to loan origination and customer activity.

Skills

Relationship building

Communication

Customer service

Compliance

Education

Bachelor's degree

Job description

Job Summary

The Residential Loan Officer plays a key role in building and growing customer relationships while guiding borrowers through the mortgage application process. This role offers the opportunity to expand your industry network, develop expertise across banking products, and make a meaningful impact in the communities we serve.

Key Accountabilities

• Develop and maintain relationships with real estate professionals, builders, attorneys, and other referral sources to generate new business.
• Conduct compliant mortgage pre‑qualification interviews and recommend loan solutions aligned to customer needs.
• Manage residential mortgage loan applications from origination through processing while ensuring regulatory and policy compliance.
• Proactively follow up on leads and maintain a strong pipeline of prospective borrowers.
• Partner with customers to identify additional banking needs and refer or cross‑sell appropriate products and services.
• Promote mortgage lending programs within the community, including outreach to low‑to‑moderate income individuals and underserved areas.
• Collaborate with internal processing teams to support timely and efficient loan closings.
• Prepare and maintain accurate records and reports related to loan origination and customer activity.

This position requires a credit check per 12CFR ChapterX, Part1026, Truth inLending, RegulationZ. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti‑Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E. Act.

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.
• 1+ years of residential mortgage processing or loan origination experience within a financial institution or mortgage banking company.
• Ability to meet S.A.F.E. Act registration requirements and maintain compliance with applicable regulations.
• Successful completion of a credit check in accordance with RegulationZ requirements.

Preferred Experience

• Building referral networks within the real estate or financial services industry.
• Knowledge of mortgage lending products, compliance standards, and community outreach initiatives.
• Strong relationship‑building, communication, and customer service skills.

Why You'll Love Working Here

At Associated Bank Careers, you’ll join a collaborative team focused on helping customers and communities thrive. We invest in professional growth, career development, and creating opportunities for colleagues to expand their expertise across the organization.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity‑focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process.

Associated Banc‑Corp participates in the E‑Verify Program. E‑Verify Notice English or Spanish. Know Your Right to Work English or Spanish. Associated Bank is Pay Transparency compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $17.00 - $25.85 per hour

We do this through our relentless focus on people, with a winning spirit, by listening before we act and with a commitment to achieve together. What does it mean to be #RootedHere? For us, it means having a career that grows with you. We think you’ll like the opportunities available at Associated Bank.