Residential Lead Installer

Beyerairconditioningheating; Rockport (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Beyerairconditioningheating is seeking a Residential Lead Installer in Texas. The role requires diagnosing and repairing HVAC systems, coordinating with management, and maintaining tools and vehicle while ensuring customer satisfaction. You will work under the Residential Service Manager/Install Manager and be available for after-hours work as needed.

Qualifications include a high school diploma or trade school, Type I/II C.F.C. certification, and a valid Texas driver's license.

Qualifications

• Must have a high school diploma or trade school equivalent.
• Ability to work without close supervision.
• Experience troubleshooting electrical, refrigerant and mechanical systems.
• Basic knowledge of ductwork design and construction.
• Experience in refrigeration pipe fitting and installation.
• Good mechanical skills and neat, professional appearance.
• Strong communication with customers.
• Complete at least 30 hours of continuing education annually.
• Must hold Type I and II C.F.C. certification.
• Able to work with ladders and lift at least 50 pounds.
• Registered with the State of Texas Licensing and Regulations.
• Must have a valid driver license and meet insurance requirements.

Responsibilities

• Be courteous, neat, clean, and in uniform on the job.
• Replace, repair, and maintain equipment in a professional and profitable manner.
• Ask for help if a problem cannot be found within a reasonable time.
• Input accurate information using electronic devices before leaving the job.
• Collect COD payments according to policy.
• Keep service coordinator informed of location and plans; report to manager at start/end of day.
• Maintain service truck inventory per policy; shortages are the crew's responsibility.
• Protect tools and report deficiencies to the Manager.
• Maintain vehicle organization and appearance; report mechanical issues to maintenance.
• Notify the service manager when not working; give ample notice.
• Coordinate with Residential Service Manager if beyond authority.
• Be available for after-hours emergency service as needed.
• Encourage customer enrollment in service agreements.
• Input/edit all model/serial numbers and filters for locations.
• Protect customer property to the best of your ability.
• Follow EPA and company CFC policies.
• Purchase and maintain personal hand tools and meters.
• Follow employee handbook rules.
• Perform other duties as needed by the Residential Service Manager or Dispatcher.
• Be available to work out of town with ample notice, possibly overnight.

Skills

Independent work

Troubleshooting electrical systems

Troubleshooting refrigerant systems

Mechanical skills

Customer communication

Continuing education 30 hours/yr

Education

High School diploma or equivalent

Trade school

Type I and II C.F.C. certification

Texas State license (registered)

Valid driver license

Job description

The Residential Lead Installer derives his authority from and is directly responsible to the Residential Service Manager/Install Manager. He will be under the direct supervision of the Residential Service Manager, Install Manager, and/or Install Supervisor.

RESPONSIBILITIES & DUTIES:

He is specifically responsible for the following:

• 1. To be courteous, neat, clean, and in uniform on the job.
• 2. To complete necessary equipment replacement, repairs and maintenance in a professional and profitable manner to the best of his ability.
• 3. To ask for help if problem cannot be found within a reasonable length of time (usually 1 hour for Residential).
• 4. Adhere to proper procedures in the use of paperwork (time cards, work orders, return material tags, etc.) and Electronic devices. Input accurate information utilizing the electronic devices (Laptops/Tablets) regarding Service Repair, Preventive Maintenance and Equipment Replacement before leaving the job.
• 5. To collect C.O.D. payments from customers according to service department policy.
• 6. Keeping the service coordinator informed at all times as to “where he is, where he has been,” and “where he is going.” To report to Install manager/Supervisor upon completion of each job and at the beginning and end of each day, and to notify the service/install manager, supervisor, or salesman of anything needed for job completion.
• 7. Service truck inventory is to be maintained according the standard service truck inventory list. Shortages will be the responsibility of the install crew.
• 8. Maintain and protect company assigned tools, reporting any deficiencies to the Manager.
• 9. To be responsible for his vehicle organization & appearance, both inside and out on a weekly basis. Report any vehicle mechanical problems to the vehicle maintenance Coordinator.
• 10. To report to the service manager/dispatcher when he will not be working. Ample notice must be given.
• 11. Coordinating with the Residential Service Manager in matters that he feels are beyond his authority or ability to handle.
• 12. To be available for after-hours emergency service, according to the on-call schedule or as Residential Service Manager feels necessary, based on business needs.
• 13. Commit to involving customers in company service agreement programs.
• 14. Input/edit all model, serial numbers, and filters for customer location.
• 15. Protect customer’s property and belongings to the best of your ability.
• 16. Follow EPA and company CFC policies.
• 17. Responsible for the purchase, upkeep and replacement of personal hand tools, meters, and other specialized tools required to perform job duties.
• 18. Follow all rules and guidelines listed in employee handbook.
• 19. Perform any other duties Residential Service Manager or Service Dispatcher deems necessary.
• 20. Be available to work out of town if needed with ample notice, based on business needs. May include overnight stay.

EDUCATION, KNOWLEDGE AND SKILLS REQUIRED OR DESIRABLE:

• 1. High School diploma. Trade school or equivalent.
• 2. Ability to work without close supervision.
• 3. Previous experience troubleshooting electrical, refrigerant and mechanical systems.
• 4. Basic knowledge of ductwork design and construction.
• 5. Experience in refrigeration pipe fitting and installation.
• 6. Good mechanical skills required.
• 7. Ability to perform their job in a neat, professional manner.
• 8. Ability to deal diplomatically and effectively with customers- or good communication skills.
• 9. Must complete a minimum of (30) hours of continuing education annually.
• 10. Must have a minimum Type I and II C.F.C. certification.
• 11. Must be able to work with step ladders and extension ladders. Not afraid of heights.
• 12. Must be able to lift at least 50 pounds above your waist.
• 13. Must be registered with the State of Texas Licensing and Regulations.
• 14. Must have a valid driver license’s and pass insurance requirements.